CACI bv · 1 month ago
SIGINT Tools System Engineer-TS/SCI with Poly
Annapolis Junction, MD
Full-time
Onsite
Senior Level, Lead/Staff
$132K/yr - $290K/yr
14+ years expCACI is a company dedicated to ensuring the safety of our nation through innovative solutions. They are seeking a SIGINT Tools System Engineer who will provide technical support and leadership while collaborating with development teams and interfacing with customers to resolve issues and enhance system performance.
ConsultingEducationTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Respond to system issues, perform first-level corrective maintenance, and address complex user inquiries
Enter, maintain, and escalate issues using a problem tracking tool in accordance with AEA SOPs and SLAs
Monitor system health and generate metrics and availability reports for AEA systems
Collaborate with development and UX teams to identify user challenges, ensuring comprehensive system support
Prepare and present system metrics reports and provide guidance to lower-level employees while training them
Communicate technical insights and assist with troubleshooting data flow, network, software, and hardware issues
Facilitate effective communication with government representatives on Systems Engineering issues
Develop additional SOPs as necessary, ensuring timely operational awareness for the customer team
Contribute to AEA Tools systems engineering and user documentation as well as marketing and training materials
Train, orient, and supervise lower-level employees
Offer guidance to technical help desk technicians on complicated inquiries
Communicate with Government representatives regarding Systems Engineering issues
Ensure timely operational awareness through effective communication with the customer team
Troubleshoot data flow, networks, software, and hardware issues, ensuring effective follow-up with users
Qualification
Required
Active TS/SCI with Polygraph
Fourteen (14) years of experience as a Systems Engineer in programs and contracts of similar scope, type, and complexity is required
Bachelor of Science degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required
Five (5) years of additional SE experience may be substituted for a bachelor's degree
Preferred
Understanding of product workflows in an operational setting
Operational experience as an analyst preferred
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase