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Pet Supplies Plus · 1 month ago

Pet Supplies Plus Shift Manager

Danville, IL

Part-time

Onsite

Mid Level

$0/hr - $18/hr

Pet Supplies Plus is a retail company specializing in pet supplies, and they are seeking a Shift Manager to assist the Store Director in ensuring excellent customer service and operational efficiency. The role involves driving store sales, managing total store operations, and overseeing associates while maintaining high standards of safety and customer care.

Food and BeverageRetail

Responsibilities

Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly

Assists in managing total store operations

Processes information and merchandise through computer system and POS register system

Assists with stocking of pet supplies deliveries and back stock, including building and filling displays

Assists in keeping backroom neat and up to best practices standards

Assists in handling Associate issues

Assist in handling customer issues

Assist with general care of animals

Ensures all safety policies and procedures are followed by all Associates

Other duties as assigned

Manages 3-4 Associates in the store

Provides direction, coordination, and evaluation of the store and Associates

Follows NFI policies and applicable federal, state and local laws

Assign and direct work

Address complaints and resolves problems

Qualification

Product knowledgeCustomer ServiceLeadership skillsPeople/Communication skillsBasic math conceptsPassion for pet businessMulti-taskPower Industrial Truck CertificationIntegrity