Watchfinder · 2 weeks ago
Sales and Purchasing Advisor
New York, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $28/hrWatchfinder is a luxury retailer specializing in watches, and they are seeking a Sales and Purchasing Advisor to enhance their customer engagement and sales processes. The role involves managing appointments, negotiating prices, ensuring compliance with procedures, and providing excellent customer service.
Brand MarketingE-CommerceJewelryRetail
Responsibilities
Managing and making appointments via our diary system to follow the appointment only policy (By Phone & Email)
Buying, selling and negotiating prices of watches including part exchange to secure a deal with the best possible margin
Ensure compliance with sales, financial and security procedures as outlined by HQ
Welcoming customers who are viewing watches on the day, demonstrating excellent customer service skills
Manage the customer sales process from beginning to end; contact, appointment, conversion and after sales
Understanding the stock control internal procedures, undertaking daily and monthly stock takes
Handling “live” orders post payment and dealing with after sales queries from your customers
Qualification
Required
Experience of working with Key Performance Indicators (KPI's)
The ability to negotiate (ideally with a part exchange involved)
Ability to take in technical information and follow instructions and directions precisely
Results driven and motivated
Personable with a good, polite manner
Highly organized with the ability to prioritize own workload
Strong communication skills and confidence
Able to adhere to the WF & Co policies and procedures document and Health and Safety procedures
Experience in working with customers on a one to one basis, sales and negotiation in a retail setting, with telephone sales experience
Benefits
Medical
Dental
Vision programs
Health savings and flexible spending accounts
Life insurance
Disability benefits
401(k) with employer match
Paid time off
Wellness reimbursement benefit
Access to the employee assistance program
Volunteer days off
Company
Watchfinder
Watchfinder is the world's leading retailer of pre-owned watches
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
Piton Capital
2018-06-01Acquired
2014-09-10Series Unknown· $10M
Leadership Team
Arjen Van de Vall
Chief Executive Officer
Lloyd Amsdon
Co-Founder
Recent News
Company data provided by crunchbase