Apply on Employer Site

Vallen USA · 1 day ago

Service Tech III - LSS (RME-I Req'd)

Lufkin, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Vallen USA is an industry leader in delivering flexible supply chain solutions, and they are seeking a Service Technician III focused on Life Safety Services. In this role, you will be responsible for installing, inspecting, testing, and maintaining life safety systems and equipment for established customers, ensuring quality service and compliance with regulatory standards.

Business DevelopmentInformation ServicesMarketing

H1B Sponsor Likely

Responsibilities

Provide quality of service to our customers. Assist assigned HTS technicians with proper training in Vallen standard operating procedures

Providing customer service in the area of installation and/or ITM of Life Safety Systems. Including, but not limited to: Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems

May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor/manager for specific jobs or customers

May lead other technicians within area of expertise

May be responsible for interacting with the customers to coordinate job activities

Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing

Ensures all required copies provided to the customer upon servicing equipment

Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc

May be responsible for Parts & Equipment requests for specific assigned jobs

Maintaining accurate inventories related to job and maintenance orders

Always exhibit safe work practices

Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing

May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card

Associates are required to maintain proper care of all assets as defined by Vallen policies

May have immediate supervision over a tech service unit

Qualification

NICET IIGreaterMinimum 3 CertificationLife Safety Systems experienceProficient with hand toolsMechanically inclinedCustomer service skillsAdvance communication skillsProblem-solving skills

Required

High School or GED

Minimum 3 Certification (manufacturing/state) in a fire protection related field

NICET II or greater

Fire Alarm & Ext A 2-4 years' experience or

WBS Construction 2-4 years' experience (Industry related)

RME-I (if applicable)

Mechanically inclined

Advance communication, initiative, and problem-solving skills

Specific -- RELEVENT experience

Experience in the installation and/or maintenance, repair and service of Life Safety Systems and equipment is required

Advance industry segment knowledge

Maintain minimum productivity of 95% within 60 days

Demonstrated ability to successfully manage a Customer Acct or Project

Ability to repair and service equipment sold by Vallen

Current Motor Vehicle License with good driving record

Commercial Driver's License required if carrying loads of hazardous materials

Proficient with hand tools

Able to complete repairs and maintenance of equipment in a timely and accurate manner

Able to provide assistance, advise and training to Vallen associates and plant personnel

Assist warehouse personnel with order fulfillment if needed

Keep all certifications and licenses current and renewed by completing continuing education as required

Must pass Drug & Alcohol screen, Physical exam, and background check

Benefits

Medical, Dental, Vision

Paid time off (vacation, holidays, sick days)

401K with discretionary company match - (US positions only)

Employer-paid Basic Life for Employee, Spouse, and Dependents

Employer-paid Short-Term and Long-Term Disability

Health Care and Dependent Care Flexible Spending Accounts

Vitality Wellness Program

Employee Assistance Program

Employee Resource Groups for networking and team building

Tuition Reimbursement Program

Employee Referral Program

Safety Shoe and Safety Glasses reimbursement

Employee Discounts through BenefitHub

Advancement Opportunity.

Company

Vallen USA

Vallen is a leading provider of indirect industrial supplies—all those materials that are not part of the products our customers manufacture.

Founded in 1997

Belmont, North Carolina, USA

1001-5000 employees

https://www.vallen.com

H1B Sponsorship

Vallen USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2022 (1)

2021 (5)

2020 (3)