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HealthEZ · 1 month ago

Operations Monitoring Engineer

Minneapolis, MN

Full-time

Hybrid

Mid, Senior Level

$95K/yr - $135K/yr

HealthEZ is a healthcare company seeking an Operations Monitoring Engineer to ensure the reliability, performance, and security of its IT infrastructure. The role involves overseeing daily operations, leading a team, and implementing monitoring frameworks in a Microsoft-centric environment.

Health CareInsurance

H1B Sponsor Likely

Responsibilities

Oversee daily operations of IT systems, network components, and security controls across on-premise and cloud environments

Implement, manage, and continuously improve monitoring tools, dashboards, and alerting systems (e.g., Azure Monitor, Sentinel, Defender, Intune)

Analyze monitoring data to identify trends, mitigate risks, and prevent service disruptions through proactive incident avoidance

Develop and maintain standard operating procedures (SOPs), runbooks, escalation workflows, and communication protocols

Lead, mentor, and manage the operations team, including network administrators, system engineers, and security personnel

Oversee work allocation, performance management, and professional development for team members

Foster a collaborative, service-oriented culture focused on accountability, transparency, and continuous improvement

Serve as an escalation point for complex operational or security issues, guiding the team to swift and effective resolution

Collaborate closely with Architecture, Application Development, Security, and Data teams to align operational practices with enterprise goals

Work with cross-functional stakeholders to diagnose and resolve system issues, integrate new technologies, and streamline workflows

Participate in planning and execution of maintenance windows, deployments, upgrades, and major IT initiatives

Develop, implement, and enforce operational best practices for system uptime, patching, change control, and incident management

Contribute to network and security oversight, including firewall management, endpoint hardening, vulnerability remediation, and compliance alignment

Ensure systems and documentation meet organizational and regulatory requirements (SOC, HIPAA, internal risk assessments, etc.)

Qualification

Microsoft technologiesOperations managementNetwork administrationCloud infrastructureIncident managementTeam leadershipAnalytical skillsTroubleshooting skillsRegulatory complianceSecurity protocolsCommunication skillsCollaboration skillsMentorship

Required

Bachelor's degree in IT/Computer Science/Network Engineering or related field

Proven experience as an Operations, Monitoring, or Systems Engineer in a Microsoft-centric enterprise environment

Strong leadership experience with a track record of managing or mentoring IT operations teams

Advanced knowledge of Microsoft technologies, including Azure, M365, Active Directory, Intune, Defender, and related monitoring/security tools

Solid understanding of network administration, routing/switching, firewalls, and security protocols

Excellent troubleshooting, analytical, communication, and incident management skills

Ability to collaborate effectively across technical and non-technical teams

Preferred

Certifications such as Microsoft Certified: Azure Administrator, Azure Security Engineer, MS-500, AZ-104, or similar credentials

Experience with cloud infrastructure (Azure preferred), virtualization, backup/DR solutions, and infrastructure automation

Familiarity with SIEM/SOAR tools, identity protection, endpoint management, and enterprise security frameworks

Experience in regulated environments (healthcare, HIPAA, SOC 1/2) is a strong plus

Benefits

Health benefits

Retirement plan (401k)

Paid time away

Paid leaves (including paid parental leave)

Company

HealthEZ

HealthEZ is an independent third-party administrator of employer-sponsored, self-funded medical plans.

Founded in 1982

Bloomington, Minnesota, USA

51-200 employees

https://www.healthez.com/

H1B Sponsorship

HealthEZ has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

Funding

Current Stage

Growth Stage

Total Funding

unknown

2020-07-07Acquired

Leadership Team

Catherine Vanden Plas

Chief Operating Officer

Jim Wachtel MBA

Chief Revenue Officer (CRO)

Recent News

ION Analytics

Abry Partners leans on cycle-tested strategy as it ramps up deployment

2025-11-04

Morningstar, Inc.

HealthEZ Hires New Chief Revenue Officer as Momentum Continues to Grow

2023-06-07

Company data provided by crunchbase