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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 month ago

INTERN (INFORMATION TECHNOLOGY - CLIENT SERVICES CENTER)

United States-Virginia-Virginia Beach

Internship

Onsite

Intern

Start in 2026 Winter

Navy Exchange Service Command (NEXCOM) is seeking an IT help desk intern to provide first-level technical support troubleshooting hardware, software, and network issues. The primary responsibility is to resolve common problems efficiently or escalate complex incidents to specialized support teams ensuring minimal disruption for users and systems.

Information Technology

Responsibilities

Serves as customer service liaison to NEXCOM end-users

Troubleshoots user computer problems and determines appropriate course of action to resolve user problems

Provides analytical technical and administrative input in the design installation and maintenance of new and existing PC Desktop systems

Assist in installation of new and relocation of existing systems as required

Ensure implement the rigorous application of Information Security Information Assurance policies principles and practices in the delivery of Systems Applications and or Services Hardware and Software

Responsible for IT asset management reporting and recording all IT assets for all completed IT assignments

Interns job duties are specified in the Individual Assignment Plan developed by the hiring Code department

Qualification

Technical supportTroubleshootingInformation SecurityPC Desktop systemsCustomer service

Required

The applicant must be currently enrolled in an accredited college or university

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Glassdoor3.4

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946