Bilingual Team Lead - Remote jobs in United States
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First Advantage · 1 month ago

Bilingual Team Lead - Remote

First Advantage is a leading provider of mission-critical background screening solutions. The Bilingual Team Lead will oversee the fulfillment team, manage workload and projects, and ensure compliance with established policies while driving process improvement initiatives.

Human ResourcesRecruitingSkill Assessment
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H1B Sponsor Likelynote

Responsibilities

Management of unit performance targets & goals; guide unit personnel towards performance in accordance with the clearly defined business expectations and individual goals
Manage and drive the assigned unit day to day; lead unit employee engagement efforts; forms volume projections towards appropriate head count
Host and participate in performance related meetings; aid leadership with management and client relationships (both internal and external); prepare regular update reports to Manager, Operations as requested
Provide training programs to ensure that unit members are properly trained for success in their specific roles

Qualification

Operations managementBilingual in Spanish & EnglishPublic records experienceMS Office SuiteCustomer serviceCommunication skillsAttention to detailAdaptable/flexible

Required

Individual must be Bilingual in Spanish & English (verbal and written)
Education: High School diploma or equivalent required, with 5+ years of progressive work experience
Experience: 3 years of operations and/or public records experience or equivalent
Good presentation and organizational skills
Basic understanding of operations production and workflow management
Strong communication skills (presentation, written, verbal)
Some experience compiling and analyzing business data
Working knowledge of MS Office Suite, most notably Excel (high) and Power Point (moderate)
Attention to detail and observable decision-making skills
Results-driven and reliable
Willingness to serve as a unit mentor and passion for customer service
Desire to work on baseline supervisory skills
Adaptable/flexible; able to manage competing demands and changing priorities in a fast-paced environment; able to perform multiple tasks simultaneously, accept and handle regular interruptions and manage/meet tight deadlines

Preferred

Associate's degree or Bachelor's degree preferred, with 3+ years of progressive work experience

Company

First Advantage

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First Advantage is a provider of technology solutions for screening, verifications, safety and compliance related to human capital.

H1B Sponsorship

First Advantage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (1)
2023 (2)
2022 (8)
2021 (2)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
2021-06-22IPO
2019-11-25Acquired

Leadership Team

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David Gamsey
Retired Chief Financial Officer
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Company data provided by crunchbase