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ServiceNow · 2 weeks ago

Senior Systems Engineer

Kirkland, WA

Full-time

Hybrid

Senior Level

$141K/yr - $239K/yr

5+ years exp

ServiceNow is a global market leader in innovative AI-enhanced technology. The Senior Systems Engineer will support critical initiatives in compliance and vulnerability management, collaborating with internal and external stakeholders to identify and remediate vulnerabilities within the hosting stack.

Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Understand issues currently facing the environment and derive long term solutions

Work on vulnerabilities associated with the enterprise hosts and container services

Analyze the vulnerability scan results and fix them appropriately

Partner with stakeholders and customers, help them understand the nuances of the infrastructure with respect to compliance and security

Partner with engineering team for required upgrades/updates/patching

Partner with service delivery teams for proper rollout of fixes

Partner with compliance and security team, to maintain high standards of security to satisfy federal mandates

Create / Update / Enhance documentation and knowledge articles

Qualification

LinuxVulnerability managementCloud environmentsAI integrationProgramming languagesTroubleshootingLearning new technologiesCollaborationCommunication skills

Required

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry

5+ years of relevant experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience

Hands-on experience with large-scale system design and operations, preferably on Linux

A solid understanding of systems engineering concepts and components

Experience working in cloud environments such as AWS, Azure, or Google Cloud

Experience with vulnerability management and remediation on server platforms

Experience with vulnerability management and remediation for containerized services

Ability to collaborate effectively with globally distributed teams

Strong communication skills and a customer-focused mindset

Ability to learn new technologies in a fast-paced environment

Ability to clearly articulate ideas, issues, and solutions

Strong coordination and troubleshooting skills for complex incidents and escalations

Experience with programming languages such as Python

Experience utilizing AI-driven tools or workflows to improve efficiency, support decision-making, or streamline vulnerability management and operational processes