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Flix · 1 month ago

Sr. Manager, Internal Communications and Change Management

New York

Full-time

Hybrid

Mid, Senior Level

$120K/yr - $145K/yr

5+ years exp

Flix North America is seeking an experienced and innovative Senior Manager of Internal Communications & Change Management to join our corporate communications team. This role is pivotal in developing and executing enterprise-wide internal communications and change management strategies that inform, inspire, and unite both corporate and field employees while supporting key organizational initiatives and transformation efforts.

E-CommercePublic TransportationTransportationTravel

Culture & Values

Responsibilities

Design and implement enterprise internal communications and change management strategies spanning corporate and field employees, aligned with business objectives, transformation initiatives, and leadership priorities

Translate organizational strategy into clear, actionable narratives that support employee adoption, operational readiness, behavioral change, and measurable engagement outcomes

Partner with HR, Operations, Field Leadership, and HQ teams to design communication frameworks that enable employees during transformation, restructuring, integration, and process rollouts

Own the full internal communications ecosystem, including intranet governance, executive communication cadence, town halls, field distribution channels, newsletters, and employee experience communications calendar

Collaborate with HR to maintain and enhance employee recognition programs and tools

Lead internal communications designed specifically for frontline, desk-less, and distributed employees, ensuring relevance, clarity, and operational alignment

Partner with HR to support initiatives that define, strengthen, and embed corporate culture across Flix and Greyhound, reinforcing shared values and global cultural priorities

Design and execute virtual, hybrid, and on-site events to engage and inform employees across all levels

Qualification

Internal communications strategyChange management communicationsStakeholder managementEvent managementVisual storytellingEditorial calendar managementAdobe Suite knowledgeMS Teams familiarityInterpersonal skillsProblem-solvingTime managementAttention to detail

Required

Bachelor's degree in Communications, Public Relations, or a related field

Minimum of 5 years of work experience in internal communications within a global company, managing audiences in diverse locations and work settings

Proven experience in change management communications, leading corporate culture initiatives, executive communications, and event management

Experience developing and managing an editorial calendar, creating engaging content across various channels, formats, and planning for both long and short terms

Strong interpersonal and stakeholder management abilities, adept at sourcing content from various departments and stakeholders, with a talent for networking, listening, and gathering information

Expertise in developing creative, effective approaches to reach diverse audiences through visual storytelling, video production, social media, and multimedia experimentation. Familiarity with virtual event platforms such as MS Teams is essential

Proven ability to creatively solve problems, manage multiple projects simultaneously with competing priorities, demonstrating superior organizational skills, efficient time management, and meticulous attention to detail

Proficiency in creative tools and technology to generate and publish visually appealing content

Preferred

Knowledge of Adobe Suite (Photoshop, InDesign, etc.) is a plus

Benefits

Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.

Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.

Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.

Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.

Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.

Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

Company

Flix

Glassdoor4.0

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 80 million yearly travelers in 40+ countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç.

Founded in 2011

Munich, Bayern, DEU

1001-5000 employees