CEO Lawyer Personal Injury Law Firm · 1 month ago
Case Manager Multistate
United States
Full-time
Remote
Mid, Senior Level
4+ years expCEO Lawyer Personal Injury Law Firm is dedicated to educating, empowering, and fighting for victims. They are seeking a full-time Case Manager with personal injury experience to handle client interactions, document management, and provide legal and administrative support.
Consulting
Responsibilities
Make introductory calls to new clients and complete case summaries
Complete intake/review if the intake department has not completed it yet
Conduct "2-Week follow-up calls" to check in with clients every two weeks, follow up on their treatment status, and ensure they are attending their doctors' visits to prevent gaps in care
Speak with clients and ensure high satisfaction and responsiveness
Obtain original copies of Police Reports (PR)
Set up claims, including Health Insurance (HI)
Send out Letters of Representation (LORs)
Ensure we have clients' Driver’s License, Health Insurance Cards, Pictures of Property Damage, and Injuries
Follow up on Declaration Pages from all insurance companies involved and add them to Filevine (FV)
Follow up with any potential Medical Payments coverage (Medpay) and ensure checks are sent to us directly, not the medical providers
Collect Bills and Records and obtain balances for all medical providers
Request the Final Lien Amount from the Health Insurance provider (if applicable)
Set up treatment with providers
Keep Filevine updated on the case statuses
Keep your Paralegal updated with any issues with clients and maintain constant communication
Put notes in every file you are working on (no exceptions)
Ensure Drop Box and Filevine folders are set up properly
Manage medical treatment
Draft Letters of Representation (LOR), complete intakes, file claims, and connect clients with medical providers
Complete personal injury files from intake to disbursements
Compile medical records/bills, negotiate with providers, and prepare demands
Draft Letters of Protection (LOP), communicate case details with paralegal/attorney, handle disbursements/checks
Forward and arrange calls, emails, faxes, and all correspondence
Qualification
Required
Must have personal injury pre-litigation experience. (4-5 years)
Litigation experience
Case Management experience
Drafting Demands
Drafting Complaints and Initial Discovery
Forwarding Complaints to process servers and monitoring service of process
Drafting Discovery Responses
Calendaring and Noticing Depositions and Leaves of Absence
Drafting and Filing Standard Motions and Motion Responses
Calendaring litigation timelines
Conducting status update calls with clients
Client update calls
Sending out and following up on non-party discovery requests
Assist in trial preparation
Preferred
Fast typing skills
Outgoing and energetic personality
Great customer service skills
Benefits
Working from home (Remote)
Respectful and cultivating work environment
Stipend towards equipment after 90 days of employment
On the job training with plenty of room for growth
Company
CEO Lawyer Personal Injury Law Firm
The CEO Lawyer Personal Injury Firm was founded on the principles of giving back to the community through powerful representation.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase