Safe Fleet · 6 days ago
Customer Service Rep
Belton, MO
Full-time
Onsite
New Grad, Entry LevelSafe Fleet is a fast-growing manufacturing, service, and technology company focused on enhancing fleet safety. The Customer Service Representative will serve as the primary point of contact for customers, managing orders, resolving complaints, and ensuring customer satisfaction.
AutomotiveAutonomous VehiclesService Industry
Responsibilities
Primary point of contact for customers, interpreting and implementing customer instructions for the company to produce custom manufacturing products
Communicates with all individuals whose involvement impacts customer communications
Track shipment status of customer orders
Represents the company in handling and resolving customer complaints
Assimilates customer instructions and writes customer orders
Gathers customer credit information and provide to the Assistant Controller
Follow up on literature requests from potential customers
Updates customer records
Prepares and sends quotes and provides written proposals to customers and potential customers
Handles customer special price requests and special design requests
Obtains pertinent information from customers for fabrication of shop drawings and product
Issues credits, sends order acknowledgements and composes letters to customers and potential customers
Maintain record of order activity tracking for larger accounts when required
Other duties as assigned
Qualification
Required
High School Diploma or Equivalent
Previous experience in sales, ideally selling a custom manufactured product
Demonstrated ability to read engineering drawings
Good interpersonal skills
Training in Lead Six Sigma, Safety and Quality
Computer literacy on company supported programs
Knowledge of R O M's Quality Management System
Must have the ability to read, write, speak and understand English plus have adequate hearing and visual acuity
Good communication skills are required in addition to understanding verbal and written instruction
Must handle multiple tasks and perform effectively in a fast paced work environment
Benefits
Medical
Dental
401K
And so much more
Company
Safe Fleet
Safe Fleet Holdings is a provider of safety solutions for fleet vehicles.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-15Acquired
Leadership Team
Cindy Chang
Director of Project Management, Passenger Transportation, Law Enforcement, and Waste
Scott Greenwald
Regional Sales Manager
Recent News
Fleet Equipment Magazine
2024-05-23
Company data provided by crunchbase