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BELAY · 1 month ago

Mid System/Network Administrator

Laurel, MD

Full-time

Onsite

Senior Level, Lead/Staff

$114K/yr - $164K/yr

10+ years exp

Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland, specializing in systems automation and full stack development. They are seeking a Senior System/Network Administrator to provide support for IT systems, manage operations, and troubleshoot issues, ensuring the integrity and performance of network components.

AccountingContent CreatorsOutsourcingProfessional ServicesVirtual AssistantWeb Development

Culture & Values

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Provide in-depth experience in trouble-shooting IT systems

Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements

Build, configure, monitor and maintain virtual environments

Build, configure, monitor and maintain storage environments

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Qualification

UNIX managementWindows managementIT systems troubleshootingLinux managementVirtual environments managementStorage environments managementHelp Desk supportProblem resolutionUser assistanceCapacity analysisCommunication skills

Required

Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity

Bachelor's degree in a technical discipline from an accredited college or university

Five (5) years of additional SA experience may be substituted for a bachelor's degree

TS/SCI with poly

Preferred

Experience with MIM and Majestic is a plus

Benefits

8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program

10% matching in 401(k) contributions vested on day one

$5,000 annual training/tuition

Student Loan Repayment Program

100% company-funded HSA

Rich medical coverage (100% coinsurance)

Dental coverage including orthodontia

Up to $420,000 in life insurance, premiums 100% company funded

Amazon Prime, gym reimbursement, monthly lunches, games and prizes

Pet adoption program, generous referral bonus program, fun events, and more!