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Yelp · 1 week ago

Mid-Market Account Executive, SaaS Restaurant Sales (Remote - US)

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Yelp is a leading restaurant discovery platform dedicated to helping restaurants succeed. As a Mid-Market Account Executive, you will forge partnerships with multi-location brands and manage the full sales cycle, ensuring client satisfaction and product value.

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Responsibilities

You will manage your own opportunities and territory: cultivate new leads and develop/maintain your pipeline

You will quarterback the full sales cycle through multiple channels: make introductory calls, respond to inbound inquiries, assess business goals through qualifying, close the deal, and own the upsell/expansion

You will become an expert in Yelp’s Guest Manager, Connect and Advertising solutions

You will adapt product recommendations quickly to suit evolving client needs - asking probing questions and handling objections will be critical to your success

You will achieve and consistently exceed quarterly sales goals

You will work in conjunction with the Restaurant Success Team to strategize and optimize for existing customers ensuring they are receiving as much value from the product(s) as possible

You will handle, diffuse, and direct customer feedback through appropriate channels

You will be enthusiastic to travel (in person meetings) approximately 20% of the time

Qualification

SaaS sales successSalesforce.com proficiencyRestaurant technology familiarityOutbound sales experienceGreat communicatorWillingness to learnAdaptabilityPositive attitude

Required

Minimum of 2 years of relevant experience in outbound sales

Proven track record of SaaS sales success - exceeding targets and ability to ramp quickly

Proficient with Salesforce.com. Familiar with opportunities, reports, and cases

Great communicator - Whether it's on the phone, through email or via live chat, you excel at communicating with customers

Adaptability - You are agile in your thinking and have the ability to think quickly on your feet and seek additional resources when needed

Willingness to Learn and Grow - You are open to feedback, adaptive and coachable; you embrace and thrive in a fast paced high-growth environment

Attitude - mature, optimistic, strong work ethic, and have a growth mindset

Enthusiastic to travel (in person meetings) approximately 20% of the time

Required to reside within 50 miles of a major airport

Preferred

Familiarity with restaurant technology such as reservation systems, waitlist tools, or front-of-house management platforms is highly desirable

Benefits

Full medical, vision, and dental coverage

Mental health support and services via Modern Health

15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday

Up to 14 weeks of parental leave

Monthly wellness subsidy

Flexible spending account

401(k) retirement savings plan

Employee stock purchase plan

Professional development reimbursement

Work from home reimbursement