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PumpMan · 1 day ago

Senior Pump Field Service Technician

Allison Park, PA

Part-time

Onsite

Senior Level, Lead/Staff

10+ years exp

PumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services. The Senior Pump Field Service Technician is responsible for providing expert-level service, including installation, maintenance, troubleshooting, and repair of various pump systems in the field, while also leading service teams and mentoring junior technicians.

Professional ServicesService Industry

Growth Opportunities

Responsibilities

Installation and Commissioning

Perform installation, alignment, and commissioning of new pump systems at client sites

Ensure equipment meets design and performance specifications

Conduct routine preventive maintenance and scheduled service of pump systems, including centrifugal, positive displacement, submersible, and other types of pumps

Diagnose mechanical and electrical issues and execute effective repairs in the field

Identify and resolve operational problems with pump systems, including performance inefficiencies and failures

Perform root cause analysis and implement corrective measures

Maintain detailed service records, including maintenance logs, repair reports, and client communication

Prepare technical reports to document service outcomes and recommendations

Lead service projects and direct the work of junior technicians and apprentices

Provide training and mentorship to develop team skills and expertise

Interact with clients professionally, provide clear communication regarding service activities, and recommend maintenance best practices

Assist clients in understanding the operation and maintenance of their pump systems

Adhere to company safety protocols and industry standards to ensure safe working conditions

Comply with all relevant regulations, such as OSHA, and use appropriate personal protective equipment (PPE)

Travel to client sites as required for field service work, including overnight or extended stays

Be available for emergency callouts and weekend work as needed

Qualification

Pump systems expertiseMechanical aptitudeElectrical systems knowledgeDiagnostic tools proficiencyTechnical report preparationProblem-solving skillsEffective communicationLeadership skillsMentorship abilitiesInterpersonal skills

Required

High school diploma or equivalent; additional technical training or certifications in mechanical/electrical fields preferred

10+ years of field service experience working with water & wastewater pump systems; experience with various pump types and brands is essential

Strong mechanical aptitude with advanced understanding of pump components, hydraulics, and electrical systems related to pump and water treatment operations

Certifications related to pump maintenance and repair, such as those from the Hydraulic Institute or similar organizations, are a plus

Ability to read and interpret schematics and technical manuals

Proficiency in using diagnostic tools and testing equipment

Strong problem-solving and analytical skills

Effective communication and interpersonal skills

Ability to lift and carry heavy equipment (up to 75 lbs)

Willingness to work in various environmental conditions, including extreme heat, cold, and confined spaces

Physical stamina to stand, kneel, and bend for extended periods

Benefits

Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.

Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.

FSAs: Flexible spending options for health and dependent care expenses.

Dental: Comprehensive, including orthodontic care for both children and adults

Vision: Includes discounts on Lasik.

Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.

Life Insurance and AD&D: Company paid life and AD&D coverage

Long Term Disability: Company paid LTD program

Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.

Employee Assistance Program: Professional support for employees during critical times.

Disability: Options for both short- and long-term coverage.

401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%

Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.

Holidays: 7 paid holidays, including the day after Thanksgiving.

Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.