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Wright State University · 1 month ago

Business Analyst - Human Resources

Dayton, OH

Full-time

Onsite

Senior Level

$80K/yr - $80K/yr

6+ years exp

Wright State University is seeking a Business Analyst to function as a strategic liaison between the business unit and IT organization. The role involves gathering business needs, supporting project design and implementation, and ensuring data integrity and governance within the HR technology framework.

EducationHigher EducationUniversities

Responsibilities

Work with university stakeholders to assimilate knowledge and understanding of the portfolio of applications used by HRs, understanding business processes, use cases and business system requirements. This includes, but is not limited to the university’s Banner HR software, document repository and associated integrations

Partner with business leaders to align technology capabilities with institutional goals, translating complex business needs into scalable solutions across multiple systems

Analyze, define, and documents functional and technical requirements for data mapping, workflows, business processes and system integration specifications

Apply business process reengineering techniques to redesign and improve business processes

Serve as strategic partner and trusted advisor to unit leadership, representing unit interests within CaTS governance discussions and advocating for enterprise-aligned solutions

Collaborate closely with developers to implement requirements and provide necessary guidance to testers during quality assurance (QA) process

Define, develop, and implement QA test cases, end-user validation plans, and other QA assessments

Serve as a subject matter expert in the supported business area’s operations and systems

Serve as the functional system administrator for the university Banner HR Module

Understand the interfacing products such as the digital asset management system, the designated applicant tracking system and other systems that contain employee data

Responsible for ensuring HR module changes, upgrades, patches and/or fixes are planned, tested and successfully implemented

Stay current on updates and enhancements to the ERP HR modules, assessing their impact and/or value to the organization

Manage lifecycle planning for upgrades, modules, and long-term platform evolution

Monitor adoption and ensure adherence to best practices for system usage across unit stakeholders

Provide user training and documentation to support new processes or tools

Manage access and permissions in compliance with institutional policies

Champion data quality and drive adoption of shared data standards across units

Stay current on updates and enhancements for the university Banner HR, assessing their impact and/or value to the organization

Ensure data integrity across the assigned business unit’s data through collaboration with the institution’s Data Governance Committee and Data Stewardship groups. Ensure solutions are built and maintained so as to ensure data integrity

Understand and ensure permissions and access are properly maintained for system functions and data access across the portfolio of applications used by the supported business unit

Serve as the technical liaison with user and security administration groups

Ensure compliance with data security and privacy requirements for all employee information shared in an electronic format

Write, maintain and support a variety of operational reports or queries utilizing appropriate reporting tools

Support Institutional Research and Effectiveness in the development of institutional reports and dashboards

Troubleshoot, research and solve technical and functional problems. Recommend solutions or alternative methods for resolving issues with business processes

Deliver training and instruction in the utilization of current and new information systems as well as system functionality and new processes and procedures

Provide guidance and assistance to department and campus functional users as needed

Escalate conflicts or risks in system or process changes and participate in resolution

Engage with cross-functional teams on continuous improvement and system enhancement projects

Qualification

Business analysisBanner HR moduleData analysisBusiness IntelligenceProcess reengineeringProject managementTraining skillsCommunication skillsAttention to detailConfidentialityTeam collaboration

Required

Bachelor's degree in information technology, computer science, management of information systems or a related field and 6 years of relevant experience OR a Bachelor's degree and 8 years relevant experience, OR an equivalent combination of education and experience in lieu of a college degree

Relevant experience must be in business analysis/IT project management field, which includes experience in requirements gathering, analysis and prioritization of business and functional project requirements, process analysis, business processes reengineering and/or preliminary cost/benefit analysis

At least 4 years' experience in Banner HR module

Experience with Business Intelligence platforms such as Cognos or Power BI

Experience with workflow documentation and project support

Integrity and judgement necessary to maintain strict confidentiality at all times

Extensive experience with data analysis, databases, and related data storage systems

Demonstrated ability to work effectively in a matrixed structure, maintaining regular communication with both CaTS and unit stakeholders

Exceptional attention to detail and strong planning and organization skills

Good judgment, diplomacy, and objectivity to effectively and appropriately make decisions

Strong verbal/written communication skills