Ferguson · 1 month ago
Credit Specialist
Metairie, LA
Full-time
Onsite
Mid Level
$21.63/hr - $32.45/hr
3+ years expFerguson is a Fortune 500 company that provides quality supplies for various industries. The Credit Specialist will manage a portfolio of process-focused customers and national accounts, ensuring effective credit and collection processes while maintaining positive customer relations.
Wholesale
Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions
Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs
Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts
Maintain consistency between credit and collection activities and the organization's overall customer relations strategy
Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears
Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts
Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships
Support enterprise business and sales objectives through efficient performance of job responsibilities
Qualification
Required
3-5 years of experience in credit management or similar roles
Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms
Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems
Benefits
Health
Dental
Vision
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Company
Ferguson
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-18Post Ipo Debt· $750M
2024-10-01Post Ipo Debt· $750M
2008-11-12IPO
Leadership Team
Kevin Murphy
President & Chief Executive Officer
Blake Luse
Senior Director, Enterprise Strategy & Planning
Recent News
The Virginian-Pilot
2025-12-27
2025-12-15
2025-12-10
Company data provided by crunchbase