Hollywood Casino at Greektown · 1 month ago
MARKETING EVENTS SUPERVISOR
Detroit, MI
Full-time
Onsite
Entry, Mid Level
2+ years expHollywood Casino at Greektown is part of PENN Entertainment, a leading provider of integrated entertainment and casino gaming experiences. They are seeking a Marketing Events Supervisor to implement marketing events and promotions, coordinate team schedules, train team members, and ensure competitive awareness in the marketplace.
GamingLeisureTravel
Responsibilities
Implement Marketing special events and promotions to ensure guest loyalty and return visits to the casino (this includes all aspects of the event or promotion including writing the submission, purchasing, run of show etc.)
Responsible for coordination of team member schedules, timekeeping and monitoring attendance
Trains, counsel, guide and instruct team members in proper performance of their duties
Maintains and enforces departmental policies and procedures
Maintain awareness of events and promotions of competitors to ensure that Hollywood Casino at Greektown remains competitive in the marketplace
Supervision of team members, which includes work allocation, training, and problem resolution
Evaluates performance and makes recommendations for personnel actions
Report any problems or critical situations that occur to the Marketing Manager
Administer all team relations policies and enforce all company policies, procedures, rules and regulations
Assist in managing team related guest complaints and ensure corrective action is taken
Purchase items for promotions such as gifts, props, décor etc
Other job-related duties as assigned
Qualification
Required
Must possess excellent guest service skills and the desire to provide our casino guests with an exceptional gaming experience
Must demonstrate a positive public image
Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required
Having a working knowledge of Gaming Market
Must be computer literate (MS Office); Ability to analyze, problem solve and use good judgment to make decisions in demanding situations is essential
Must be able to understand and comply with all departmental and Company rules, regulations, policies and procedures
Ability to maintain confidentiality of sensitive information required
Preferred
Bachelor's degree preferred
Minimum two (2) years prior experience in event and promotions planning
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Casino at Greektown
Hollywood Casino Greektown Located in the heart of downtown Detroit in the historic Greektown district, Hollywood Casino at Greektown offers over 100,000 square feet of gaming, entertainment and dining experiences.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase