Hoffman & Hoffman, Inc. · 1 month ago
Inside Sales Engineer
Knoxville, TN, US
Full-time
Onsite
Entry, Mid Level
2+ years expHoffman & Hoffman, Inc. is a company that specializes in HVAC solutions, and they are seeking an Inside Sales Engineer to assist outside sales in providing excellent customer service. The role involves understanding customer needs, providing technical support, and maintaining relationships while promoting company products.
Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingRetail
Responsibilities
Collaborate with H&H sales team to understand customer requirements, to promote the sale of company products and to provide sales support
Confer with customers and sales engineers to assess HVAC equipment needs and to determine system requirements
Maintain detailed records and project notes on the development of plans and selections
Complete take-off and technical selections of HVAC equipment from building plans
Work with the H&H team to develop project proposals based on customer request or information
Assemble and review technical documents for primary and supporting project submittal packages
Review and run quality assurance checks on orders prior to submitting to manufacturers via online software or typed purchase orders
Complete internal H&H sales order documentation
Review manufacturer acknowledgments to ensure correct equipment is listed, and the equipment is correctly priced according to customer order
Provide weekly shipping and status updates to customers with open orders
Attend industry education events, industry workshops, and manufacturer update briefings on current trends and new equipment information
Maintain detailed revision control notes on all project selections, pricing, proposals
Provide technical install support to installing contractors and end users
Coordinate responses to inquiries with factory application and technical support engineers
Qualification
Required
Bachelor of Science Degree in engineering or 2-4 years of work experience in the industry
Knowledge of the content and structure of the English language including the meaning and spelling of words, rules of composition and grammar
Proficiency with Microsoft Windows OS, MS Word, MS Excel, and MS Outlook
Strong software skills are essential as all manufacturer's selection software and pricing is software based
Required to complete work accurately and thoroughly
Ability to organize and verbally convey technical information effectively and clearly
Must follow a systematic method of consistently organizing and presenting information to support the team goal
Must be detail oriented, results oriented and able to embrace and adapt to change, along with the ability to effectively multi-task in a deadline driven atmosphere
Must be self-motivated with the ability to take initiative with limited supervision
This job is highly technical and small details are often key to winning. Being a detailed engineer is required
Ability to understand comments and questions during the sales process
Ability to effectively build strong relationships with customers and coworkers
Preferred
Knowledge of commercial/industrial HVAC equipment and experience reading construction plans and engineering specifications
Familiarity with Bluebeam Revu, AutoCAD, and Adobe Acrobat
Company
Hoffman & Hoffman, Inc.
Since 1947, Hoffman & Hoffman, Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Bingham
Chief Executive Officer
Brian Lunsford
Chief Financial Officer
Recent News
2025-12-15
Company data provided by crunchbase