TowneBank ยท 1 month ago
Guest Services Representative - Oak Island Accommodations
Oak Island, North Carolina, United States
Full-time
Onsite
Entry Level
1+ years expTowneBank is seeking a Guest Services Representative to join their team. The role involves taking reservations, responding to inquiries, and ensuring guest satisfaction through various administrative tasks.
Banking
Responsibilities
Take guest and owner reservations and ensure accurate entry of information into the system
Respond to and follow up with inquiries via email or phone
Check arrival packets in a timely and accurate manner
Preview homes and villas in order to have the knowledge necessary to assist potential guests
Participate in Saturday/Sunday rotation for Reservation Department
Responsible for collection of payments for short and long term rentals
Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Other duties as assigned
Qualification
Required
1-year experience in customer service environment
Excellent organizational skills
Excellent communication skills
Attention to detail
Ability to multi-task
Preferred
Prior knowledge of Oak Island Accommodations
Company
TowneBank
TowneBank is a bank that offers various financial services to individuals and businesses.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-01-14IPO
Leadership Team
William I. Foster III
President & Chief Executive Officer
Lee Clark
Chief Operating Officer
Recent News
The Virginian-Pilot
2025-12-27
The Virginian-Pilot
2025-12-16
2025-12-10
Company data provided by crunchbase