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Sasser, Inc. · 1 month ago

Sales Support Assistant Manager

Hatboro, PA

Full-time

Hybrid

Entry, Mid Level

$45K/yr - $55K/yr

2+ years exp

Sasser, Inc. specializes in flexible and affordable mid- to long-term pick-up truck rentals. The Sales Support Assistant Manager will assist with the on-renting and off-renting sales processes while providing administrative and customer support throughout the rental cycle.

Asset ManagementRailroadTransportation

Growth Opportunities

Responsibilities

Responsible for the administrative cycle of opening rental agreements, the off-rent process and closure of rental agreements, including support of the billing process

Responsible for continuous improvement and development of on-rent and off-renting processes with the current operating system. Directly interacts with IT on corrective measures, problem solving and input on creating more efficient processes

Customer interaction and general problem solving on all aspects of the on-renting and off-renting cycles of service

Handle incoming customer communication via phone and email, providing answers to customers or redirecting to the appropriate team/individuals

Reconciling available fleet and coordinating movement of vehicles. Interacting with vendors and dealers via phone, as necessary, to locate vehicles

Maintain vendor relationships

Perform various office administrative duties as needed including but not limited to filing, key reconciliation, project support and updating customer files

Assist in local delivery of rental vehicles, as needed

Support special projects as needed

Qualification

Rental industry experienceCustomer service skillsVerbal communicationWritten communicationIndependenceAdministrative skillsVendor relationship managementAttention to detailProblem-solving abilityTeamwork