QuickBox Fulfillment · 1 month ago
ATL Client Services Administrator (Monday-Friday) 8:00am-5:00pm
College Park,GA,US
Full-time
Onsite
New Grad, Entry LevelQuick Box Fulfillment is looking for a Client Services Administrator to join their Client Services team, which is responsible for all communications to the client base. The role involves supporting client inquiries, maintaining client records, and building strong relationships with clients and internal teams.
DeliveryDelivery ServiceLogisticsSupply Chain Management
Responsibilities
Administratively support QuickBox Clients and the Client Services Team with functions related to direct to consumer and retail order fulfillment
Daily tasks include, assisting the Client Services Managers in triaging and responding to Client inquiries, daily reporting, updating and maintaining client information and documentation, and building strong relationships both internally and with the client
Responding to client inquiries via phone, email, Slack, Teams and other channels. Must have excellent verbal and written skills
Maintaining and updating client records, managing databases and ensuring data accuracy
Provide excellent customer service, addressing concerns and fostering positive client relationships
Daily reporting and ensuring compliance
Collaborating with other team members and providing support to senior staff
Troubleshooting issues, researching solutions and escalating concerns when necessary
Ability to effectively communicate with clients and team members
Other administrative duties as required and assigned
Qualification
Required
High school diploma or GED
Quick/Critical Thinker with the ability to think on your own
Strong computer and word processing skills, including Microsoft Word, Excel, and PowerPoint
Works well in Team environments
Willing to contribute ideas and feedback
Ability to learn on the go and pickup processes while in flight
Dependable and Punctual
Ability to clearly communicate with all levels of employee
Extremely Organized but able to adapt at will
Ability to lift 50lbs
Preferred
Associates, bachelor's degree or equivalent work experience preferred
Experience with Customer Relationship Management (CRM) software preferred
Company
QuickBox Fulfillment
QuickBox Fulfillment is a supply chain management service that is vertically integrated in natural personal health and beauty care products.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Pike Street Capital
2019-11-13Private Equity
Leadership Team
Mark Campanini
Vice President of Legal & General Counsel
Recent News
2024-10-24
Company data provided by crunchbase