Consumer Loan Servicing Processor jobs in United States
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Technology Credit Union (Tech CU) · 1 month ago

Consumer Loan Servicing Processor

Technology Credit Union (Tech CU) is a financial institution focused on consumer lending. The Consumer Loan Servicing Processor is responsible for processing servicing requests related to consumer loans, including handling payoff checks, UCC filings, and managing department mailboxes.

BankingCommercial LendingCredit CardsFinancial Services

Responsibilities

Processes UCC lien filings through third-party vendors on new secured solar loans; verifies UCC liens have been placed; and, follows-up on rejected and missing items
Processes UCC lien releases on loans that have been paid off in full
Receives and processes incoming subordination requests by reviewing documents received; prepares the subordination agreement; packages subordination files for review and signature; scans and packages fully executed subordination agreements for mailing
Manages the department’s mailboxes; interprets emails based on needs and assigns to appropriate parties
Assists in completing internal service requests received within specified service level agreements
Keeps up-to-date on changes to department processes and/or procedures
Creates and/or updates department procedures specific to main job function
Maintains effective communication with the consumer loan originations team, strategic lending partners team, and front-line staff
Performs other duties as assigned

Qualification

Consumer lending experienceUCC lien processingMicrosoft ExcelMicrosoft WordNotary PublicCommunication skillsTeam collaboration

Required

High School Diploma or equivalent work experience
1+ years' experience in related disciplines, including exposure to consumer lending policies and procedures in a financial institution
Strong proficiency in PC applications including Microsoft Excel, Word, Outlook and PowerPoint
Strong ability to effectively communicate and collaborate with internal and external business partners
Demonstrated strong written and verbal communication skills
Solid ability to independently evaluate written communication to determine appropriate delegation to team members
Solid ability to participate, sustain performance and thrive on a high-energy team

Preferred

Notary Public

Benefits

Health Coverage: Medical, dental, and vision plans
Income Protection: Life and disability insurance
Retirement: 401(k) plan with company match
Paid Holidays: 12 days annually
Paid Time Off (PTO): Accrues at 5.54 hours per bi-weekly paycheck (approximately 18 days per year)
Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations
Flexible Spending Accounts
Employee-paid voluntary benefits
Leaves of absence in compliance with state and federal regulations

Company

Technology Credit Union (Tech CU)

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Tech CU has served the high-tech workforce and its ecosystem in the greater Bay Area for over 60 years.

Funding

Current Stage
Growth Stage

Leadership Team

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Jeannine Jacobsen
Chief Operating Officer
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Company data provided by crunchbase