Evolve · 1 month ago
Solutions Engineering Intern (Summer 26')
Waltham, Massachusetts, United States
Internship
Onsite
Intern
$20/hr - $27/hr
Start in 2026 SummerEvolv Technology is the global leader in AI-based weapons detection, helping to create safer public spaces for millions of people each day. As a Solutions Engineering Intern, you will support Evolv’s initiatives for a large-scale rental engagement by assisting with event operations, documenting procedures, and developing a playbook focused on best practices for future deployments.
HospitalityTourismTravelVacation Rental
Responsibilities
Engage with the Solutions Engineering team to understand Evolv’s products, workflows, and operational cadence
Complete the Professional Certification Service Course for Evolv Express and eXpedite
Shadow inside Solutions Engineers to perform maintenance on demo fleet units and gain hands-on expertise
Support local stadium events to observe real-world event support
Participate in internal and external sync meetings
Begin leading in-progress after-action reports to lead documentation efforts for early activities of installation, training and initial go-lives
Collect in phase data and numbers and report them daily to the Evolv Event Support Team
Continue in-progress after-action reporting for all activities
Participate in event support for local stadiums
Begin refining procedures for the Large-Scale Rental Playbook, incorporating lessons learned
Start collecting after-action insights from the large-scale rental event for future improvements
Maintain collaboration with mentors and teams to validate evolving processes
Collect in phase data and numbers and report them daily to the Evolv Event Support Team
Finalize after-action reports internally and externally for all major activities
Complete and finalize the Large-Scale Rental Playbook, ensuring it reflects best practices and lessons learned
Prepare and present the playbook and key findings to the CX organization and Sports Team at Evolv
Deliver a polished summary of recommendations and improvements for future deployments
Perform maintenance and configuration on Evolv Express® and eXpedite demo units
Assist with troubleshooting and investigations for deployed systems at events
Support development and refinement of the Large-Scale Rental Playbook for major events
Collect and analyze performance and throughput data from the large-scale rental and place it into a daily report
Conduct after-action reports for planning, installation, training, event support and redeployment of our large-scale rental
Validate findings and refine recommendations based on data insights
Contribute to final deliverables such as the Large Scale rental Playbook and the final External and Internal After Action Report
Support stadium and large-scale event deployments alongside Solutions Engineers
Observe and assist with real-world customer interactions and operational workflows
Participate in event support activities to ensure smooth system performance
Gather feedback from field operations to inform playbook updates
Engage in internal and external sync meetings to stay aligned with project goals
Communicate progress regularly and incorporate mentor feedback
Diagnose and troubleshoot technical issues in field environments under time-sensitive conditions
Adapt to evolving priorities during large-scale event deployments and customer support scenarios
Develop creative solutions for unexpected challenges in system performance or operational workflows
Incorporate lessons learned from after-action reports into refined processes and playbook updates
Demonstrate flexibility by taking on diverse tasks across technical support, data analysis, and event operations
Qualification
Required
Currently pursuing a degree in Sports Administration, Business, Engineering, or a related discipline
Possesses an interest in hands-on work with hardware, including the development of stadium workflows and support for large-scale events
Demonstrates a comprehensive understanding of the Microsoft 365 platform
Preferred
Experience in preparing reports, drafting procedures, and documenting processes is advantageous
Company
Evolve
Evolve offers rental services for vacation with modern approach to hospitality and property.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$224.2MKey Investors
Durable Capital PartnersT. Rowe PriceRobert Mylod Jr.
2022-02-14Series F· $100M
2020-05-29Series E· $25M
2018-08-23Series D· $80M
Leadership Team
Brian Egan
Co-Founder & CEO
Brian Becker
Chief Growth Officer
Recent News
UPSTATE BUSINESS JOURNAL
2025-12-12
2025-11-27
Company data provided by crunchbase