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Express Flooring · 1 month ago

IT Support Technician

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

$63K/yr - $65K/yr

Express Flooring is a leading provider of residential and commercial flooring solutions, seeking dedicated professionals to join their team. The IT Support Technician will manage and maintain the company’s technology infrastructure, providing user support and troubleshooting technical issues.

Responsibilities

Install and configure computer hardware, software, systems, networks, printers, and scanners

Monitor and maintain the computer systems and networks

Respond in a timely manner to service issues and requests

Provide technical support across the company (this may be in person or over the phone)

Assist with onboarding of new users

Set up accounts for new users

Repair and replace equipment as necessary

Test new technology and provide technical guidance and training to end users

Maintain accurate inventory of all technological devices

Document technical issues and solutions to develop a comprehensive knowledge base for future troubleshooting and training purposes

Perform regular system updates and implement new security measures to safeguard against cyber threat

Qualification

IT Technician experienceTroubleshooting skillsNetwork systems managementNetSuiteUbiquitiCiscoIntuneCompTIA A+Microsoft Certified IT ProfessionalData privacy principlesCommunication skillsOrganizational skillsTime-management skills

Required

Proven experience as IT Technician or relevant position

Excellent diagnostic and problem solving skills

In-depth understanding of diverse computer systems and networks

Good knowledge of internet security and data privacy principles

Excellent communication ability

Outstanding organizational and time-management skills

Degree in Computer Science, Engineering, or relevant field

Preferred

Experience with NetSuite, Ubiquiti, Cisco, Crexendo, Entra, and Intune is preferred

Certifications such as CompTIA A+, Microsoft Certified IT Professional will be an advantage

Benefits

Comprehensive benefits packages

Company

Express Flooring

Express Flooring is a leading residential flooring company dedicated to making the flooring process effortless and stress-free.

Founded in 1999

Phoenix, Arizona, US

51-200 employees

https://www.expressflooring.com/

Funding

Current Stage

Growth Stage

Leadership Team

Steven Silvers

Chief Executive Officer

Bruno Ienni

Chief Financial Officer

Company data provided by crunchbase