Image API (Acquired by Docufree) · 1 month ago
Enterprise Application Administrator
Tallahassee, FL
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expImage API is focused on digital transformation operations and is seeking an Enterprise Application Administrator. This role is responsible for maintaining enterprise applications, ensuring security around sensitive data, and providing technical support for hardware and software issues.
EducationInformation TechnologySecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Maintain operation of core web-based and client/server enterprise applications
Utilize SQL databases, including query tables, to troubleshoot application issues as required
Performs problem solving and technology support for the company’s production and desktop operation software applications, hardware devices, and peripherals. Problem solving includes basic troubleshooting and resolution of general system hardware, software, and network failures
Responsible for the physical and logical security around sensitive PII, HIPPA, and CJIS content
Provide individual instruction and/or training to users on new or updated technologies
Performs routine technical assistance and scheduled or planned maintenance duties
Support tracking inventory levels of technology equipment, materials, and supplies
Maintains physical and network access including documenting, as defined by the company’s standard IT practices, the creation and removal of accounts and facility access badges
Supports the implementation of technology projects with moderate scope and impact
Supports the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices
Works with external vendors to procure parts and services to maintain equipment serviceability
Maintains required knowledge with respect to the applicable technology, equipment, software applications, including security and privacy laws, regulations, and standards, and support practices
Qualification
Required
12 months of experience working with SQL databases supporting enterprise applications required
12 months of experience in supporting enterprise class web-based applications required
12 months of experience working in a customer facing support role required
Experience managing users and computers in a Microsoft Active Directory environment required
Proficient in SQL database administration with ability to write SELECT, UPDATE, and INSERT SQL statements to configure applications or troubleshoot
Intermediate working knowledge of client/server application
Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications
Ability to document technical resolutions in an incident tracking system
Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications
Knowledge of current technological developments/trends in area of focus
Ability to analyze and resolve basic computer problems and to coordinate hardware, software, and/or network solutions
Ability to communicate technical guidance and instruction to users on the use of PC and/or applications and systems
Excellent organizational, interpersonal, written, and verbal communication skills
Preferred
Experience installing/troubleshooting desktop/laptop/peripheral devices preferred
Experience in administrating Microsoft Office 365 preferred
Company
Image API (Acquired by Docufree)
Image API is a world-class digital business automation company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-01-16Acquired
Leadership Team
Lawson Ellinor
Chief Executive Officer
Company data provided by crunchbase