American Income Life Insurance Company · 1 month ago
Customer Care Associate – WFH
United States
Full-time
Remote
New Grad, Entry LevelAmerican Income Life Insurance Company has been providing reliable life, accident, and supplemental health programs to working families for decades. The Customer Care Associate role focuses on helping members understand their benefits, guiding them through their options, and ensuring they receive clear and accurate information.
Health CareInsurance
Responsibilities
Share benefit materials with members and verify eligibility
Answer incoming calls and direct them to the appropriate place
Return calls and assist clients with their questions or requests
Discuss coverage options in a straightforward, easy-to-understand way
Build tailored recommendations using our Needs Analysis tools
Stay current on product updates, new offerings, and policy changes through ongoing training
Qualification
Preferred
Confident communicator
Organized and detail-oriented
Comfortable speaking with members by phone or video
Able to follow structured processes and training systems
Professional, patient, and focused on member experience
Benefits
Complete training from the start
Fully remote work setting
Weekly pay with competitive earnings
Bonus opportunities
Strong internal growth potential
Full benefits after 3 months
A balanced, supportive work environment
Company
American Income Life Insurance Company
American Income Life has served working class families since 1951. Their life and supplemental accident and health insurance helps protect
Founded in 1951
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1994-11-03Acquired
Leadership Team
Steve Greer
Chief Executive Officer
Adebamidele Ogunlade
General Agent (Managing Partner)
Company data provided by crunchbase