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California Academy of Sciences · 13 hours ago

Building Services Manager

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$105K/yr - $115K/yr

5+ years exp

The California Academy of Sciences is a globally renowned scientific and cultural institution located in San Francisco. They are seeking a Building Services Manager responsible for overseeing custodial operations, mailroom services, and grounds maintenance, ensuring cleanliness and safety across the institution's facilities.

Education

Responsibilities

Manage daily custodial operations, utilizing sustainable, efficient, and cost-effective practices, collaborating with multiple departments to deliver excellent service

Direct supervision of a Custodial Supervisor and management oversight of a team of approximately 22 custodial staff

Ensure cleanliness and sanitation standards are met across public, exhibit, and back-of-house areas

Develop and implement cleaning schedules, supply inventory systems, and staffing plans

Coordinate special cleaning projects and exhibit turnovers in collaboration with internal departments

Support the Academy’s environmental goals by promoting green cleaning practices, reducing waste, and researching and suggesting new and updated operational practices

Manages the Academy's Landscape Supervisor

Serve as the primary Academy contact for the contracted landscape maintenance provider, which manages all day-to-day landscape and living roof maintenance

Oversee the vendor’s work on all exterior landscaped areas, including the living roof, ensuring quality, schedule adherence, and alignment with institutional priorities

Conduct site inspections and coordinate timely resolution of issues

Collaborate with multiple Academy teams to support biodiversity, native planting, new exhibits, and environmental initiatives

Support and coordinate volunteer activities related to the living roof and grounds, including preparation, logistics, and safety protocols

Supervise two mailroom staff members responsible for internal and external mail/package distribution

Ensure efficient and secure handling of incoming and outgoing deliveries

Coordinate access of the loading dock for vendor deliveries, waste removal, and institutional logistics

Provide operational support for after-hours and weekend activities as needed

Maintenance oversight of all Academy copy machines

Oversee internal office furniture moves, workstation adjustments, and minor space layout changes

Coordinate and supervise event furniture and equipment setups and teardowns for internal meetings, public programs, and rental events

Maintain inventory of event and move-related materials and ensure readiness for institutional use

Work closely with multiple Academy departments to ensure alignment with program needs and timelines

Hire, train, and supervise team members to foster a culture of service, safety, and accountability

Develop and manage operating budgets for custodial, support services, and supplies

Maintain records of work orders, service metrics, and vendor communications

Ensure compliance with institutional safety procedures, including OSHA standards, hazardous materials handling, and ergonomic guidelines

Participate in emergency response planning and inclement weather protocols

Work with the Academy’s volunteer and community engagement teams to support public participation in grounds-related activities

Monitor and assign work requests through the Academy’s CMMS (Limble), ensuring timely response, resolution, and accurate documentation of service delivery

Maintain strong working relationships with all departments across the Academy to deliver superior operational support

Qualification

Facilities managementVendor coordinationTeam leadershipSustainable practicesCMMS proficiencyBilingual (English/Spanish)Bilingual (Cantonese)Communication skillsOrganizational skillsInterpersonal skills

Required

Strong management experience with a minimum of 5 years of experience in facilities services, custodial, grounds, in a museum, university, public institution, or similarly complex environment

Proven ability to lead diverse teams and manage cross-functional service operations

Experience coordinating vendor contracts and holding external providers accountable for quality and performance

Strong organizational, communication, collaboration, and interpersonal skills

Ability to work independently, make decisions in a fast-paced environment, and respond to evening and weekend operational needs