Front Desk Agent jobs in United States
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Four Seasons Hotels and Resorts · 12 hours ago

Front Desk Agent

positionMiami Beach, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Four Seasons Hotels and Resorts is a luxury hospitality company committed to providing exceptional guest experiences. The Front Desk Agent plays a crucial role in creating lasting impressions through attentive service and efficient check-in/out skills.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Be knowledgeable about hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. and make insightful requests
Respond to all guest requests in an accurate and timely manner
Resolve guest complaints to complete satisfaction, and find opportunities to recognize and personalize the service
Communicate and collaborate with all departments, provide clear information about guest concerns and preferences
Attend to details in all reservations, changes and preferences

Qualification

Luxury hotel experienceCustomer service orientationInterpersonal skillsCommunication skillsAttention to detail

Required

Experience working within a luxury hotel or similar environment
Excellent interpersonal skills and communication skills
Cross cultural sensitivity, and customer service orientation
Guest centricity and ensuring execution of guest's preferences
Attention to detail, and technical skills
Candidates must have valid work authorization for the U.S

Benefits

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
dateFounded in 1961
location
Toronto, Ontario, CAN
people-size10001+ employees
web-link
http://www.fourseasons.com

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Recent News

WebWire
Four Seasons Hotel Hong Kong Welcomes New General Manager, Charles Fisher
2026-01-20
PRWeb
Four Seasons Resort Punta Mita Unveils "Cuevas Club de Playa," A Nostalgic New Beach Experience on Mexico's Riviera Nayarit
2026-01-16
Morningstar.com
Now Accepting Reservations: Timeless Heritage Meets Modern Luxury at the New Four Seasons Hotel and Residences Cartagena
2026-01-16
Company data provided by crunchbase