Appian · 1 week ago
Global Partner Experience Lead
McLean, VA
Full-time
Onsite
Senior Level
7+ years expAppian is a software company that automates business processes, and they are seeking a Global Partner Experience Lead to define and execute the end-to-end journey for their global partner ecosystem. This role involves establishing the Partner Enablement Center of Excellence and aligning enablement efforts across various functions to maximize partner-led revenue and drive successful customer outcomes globally.
Business Process Automation (BPA)Data ManagementDeveloper ToolsEnterprise SoftwareInsurTechRobotic Process Automation (RPA)Software
Responsibilities
Define the global Partner Experience & Enablement Charter, mission, and operating model
Establish and lead the Partner Enablement Council (PEC), managing the centralized strategy with decentralized content ownership
Design and continuously map the partner's complete lifecycle and enablement journey (from recruitment to advanced competency)
Ensure a unified, world-class digital experience through the Partner Portal/LMS and drive the adoption of new enablement technologies
Design and manage foundational global programs, including the Global Partner Onboarding curriculum, the strategic Certification Frameworks tied to partner tiers, and the annual "Train-the-Channel" summit
Own the centralized content taxonomy, version control, and publishing process
Act as the final quality gate to ensure all partner-facing content is accurate, consistent, and relevant
Own the top-level Enablement KPIs
Implement the reporting framework and regularly communicate partner experience impact and performance metrics to senior leadership and the Partner Channel organization
Qualification
Required
Bachelor's Degree in a related field
7+ years of progressive experience in Partner Enablement, Channel Sales Strategy, or Field Enablement within a high-growth SaaS or Enterprise Software company
3+ years in a leadership role responsible for a global or centralized enablement function
Proven track record of designing, launching, and scaling complex global partner enablement programs (Onboarding, Certification, Tiered Requirements, Leveraging AI to Scale)
Expertise in Partner Lifecycle Mapping and translating partner needs into high-impact enablement programs
Deep familiarity with LMS/Partner Portal/AI technologies and content management best practices (taxonomy, version control, Personalization, Scale)
Exceptional leadership and communication skills, with the ability to lead, influence, and drive alignment across functional teams (Sales, Product, Services) in a dotted-line reporting structure across teams
Demonstrated ability to use data (KPIs, PSAT, Content Utilization) to measure program effectiveness and drive continuous improvement
Benefits
Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)
Retirement/pension plan
Wellness dollars
Tuition reimbursement
Family-forming benefits
Company
Appian
Appian is a software company that provides digital transformation, low-code application development, and business process management.
1001-5000 employees
H1B Sponsorship
Appian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (45)
2023 (31)
2022 (38)
2021 (31)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$47.5MKey Investors
Novak Biddle Venture Partners
2017-05-25IPO
2014-03-03Series Unknown· $37.5M
2008-07-21Series A· $10M
Leadership Team
Matt Calkins
CEO
Michael Beckley
Chief Technology Officer & Founder
Recent News
2026-01-22
Washington Technology
2026-01-17
2026-01-16
Company data provided by crunchbase