Zappos Family of Companies · 2 days ago
Sr. Manager UX Design, Fashion (Shopbop & Zappos)
Zappos Family of Companies is seeking a Sr. UX Design Manager to lead Amazon Fashion Subs site experiences. The role involves defining the vision for shopping experiences at Zappos and Shopbop, leading a team of designers, and enhancing customer experiences through innovative design strategies.
E-CommerceRetailShoesShopping
Responsibilities
Define the vision for Shopbop & Zappos Site Experience end-to-end
Lead internal UX team, providing guidance and mentorship to ensure high-quality design
Continuously monitor and improve the user experience of the F2Subs brands, staying up to date with industry trends and best practices
Architect scalable design systems and patterns that ensure efficiency and reduce complexity across brands
Collaborate with cross-functional teams, including engineering, marketing, merchandising, and product management, to ensure that UX is integrated into all aspects of the product development process
Spearhead AI-driven design initiatives that enhance shopping experiences for our customers and simplify complexity
Present design work to key partners and executive leadership for review and alignment
Lead UX team on best practices to conduct user interviews, usability testing, CXO frameworks, and other forms of research to inform design decisions
Qualification
Required
10+ years of design experience
5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
Experience managing teams
Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals)
Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
Bachelor's degree, or BS degree
Preferred
Experience presenting to and effectively advising senior leaders outside of design
Experience embedding design within product teams for agile design and development collaboration
Experience in Fashion/E-commerce industry
Benefits
A full range of medical, financial, and/or other benefits
Company
Zappos Family of Companies
At Zappos, winning starts from the ground up.
Funding
Current Stage
Late StageTotal Funding
$62.75MKey Investors
Sequoia CapitalZVestTony Hsieh
2009-07-22Acquired
2009-03-10Series Unknown
2005-11-01Series E· $13M
Leadership Team
Recent News
2025-12-17
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