AOTI · 1 week ago
Patient Services Representative, Billing
Exton, PA
Full-time
Onsite
Mid Level
3+ years expAOTI is the global leader in multimodality topical wound oxygen therapy. The Patient Services Representative, Billing will be responsible for generating and submitting bills to various insurance providers while ensuring compliance with regulatory requirements and maximizing company revenue through collaboration with other departments.
Health CareMedical Device
Responsibilities
Generate paper bills via PDF for mail/fax submission to insurance
Enter electronic bills via insurance/clearinghouse portal where applicable
Analyze documentation on file to ensure proper billing; eligibility, authorization, service rendered, etc
Ensure billing meets regulatory and insurance requirements for proper billing
Submit corrected claims to fix errors and in response to insurance denials
Recognize, flag, and resolve payor issues as they arise
Strong attention to detail is required to ensure accurate billing
Demonstrate an understanding of patient confidentiality to protect the patient and corporation
Assists and communicates with all departments to help increase efficiency and accuracy
Responds in a timely manner to all inquiries from customers, sales reps, and co-workers
Perform technical and customer support, as needed
Performs all necessary administration tasks when necessary
Future cross-training in authorizations and collections
Perform other duties as assigned
Answering and appropriately routing all incoming company calls
Recording and relaying phone messages to appropriate parties
Maintain accurate data and in third-party billing and in-house ERP systems
Qualification
Required
High School diploma or equivalent required
Position requires at least 3 years of medical office/provider/billing/collections work experience with insurance procedures
Must have excellent communication skills, written and verbal
Proficiency with computer, internet and Microsoft Office (Outlook, Word, and Excel)
Problem Solving - identifies and resolves problems time efficiently; gathers and analyzes information; develops solutions; uses reason
Preferred
Bachelors in related field preferred
Experience with multiple payor portals a plus
Company
AOTI
At AOTI, we are helping all people with chronic conditions get back to living their lives to the fullest.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
SWK Holdings
2024-06-18IPO
2022-03-25Corporate Round
2014-08-24Series A
Leadership Team
Mike Griffiths
CEO, President & Medical Director
Recent News
2025-04-09
MarketScreener
2024-05-24
Company data provided by crunchbase