Affirm · 1 week ago
Key Account Manager - Omnichannel Retail Partnerships
Atlanta, GA
Full-time
Hybrid
Senior Level
$155K/yr - $218K/yr
7+ years expAffirm is reinventing credit to make it more honest and friendly, and they are seeking a Key Account Manager to drive value and growth with large strategic merchants. This role involves overseeing a portfolio of key accounts, managing complex contracts, and collaborating with cross-functional teams to enhance customer satisfaction and business results.
Financial ServicesFinTechLendingPayments
No H1B
Responsibilities
Act as SME and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships
You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV)
You will lead and execute sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines
You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities
You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results
Manage customer health to ensure overall customer satisfaction and business results
Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants
Qualification
Required
7-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact
Experience negotiating and closing large, complex commercial contracts for F100 companies
Strong written and verbal communication skills, including the ability to give compelling presentations
Experience in leading cross-functional projects with a high attention to detail
Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence
Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders
Preferred
Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred
Comfortable using Salesforce and standard BI tools
Benefits
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Company
Affirm
Affirm is a financial technology services company that offers installment loans to consumers at the point of sale.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$7.57BKey Investors
New York Life InsuranceSixth StreetPGIM Fixed Income
2025-10-31Post Ipo Debt· $750M
2024-12-17Post Ipo Debt· $800M
2024-12-13Post Ipo Debt· $4B
Leadership Team
Max Levchin
Founder & CEO
Robert O'Hare
Chief Financial Officer
Recent News
Crowdfund Insider
2025-12-25
2025-12-20
Company data provided by crunchbase