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ServiceNow · 1 month ago

Senior Systems Engineer

4400 Carillon Point Floor 4, Kirkland, Washington, United States

Full-time

Onsite

Senior Level

$141K/yr - $239K/yr

5+ years exp

ServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and faster. The Senior Systems Engineer will support critical initiatives in compliance and vulnerability management, collaborating with stakeholders to identify and remediate vulnerabilities while ensuring systems meet compliance requirements.

Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Understand issues currently facing the environment and derive long term solutions

Work on vulnerabilities associated with the enterprise hosts and container services

Analyze the vulnerability scan results and fix them appropriately

Partner with stakeholders and customers, help them understand the nuances of the infrastructure with respect to compliance and security

Partner with engineering team for required upgrades/updates/patching

Partner with service delivery teams for proper rollout of fixes

Partner with compliance and security team, to maintain high standards of security to satisfy federal mandates

Create / Update / Enhance documentation and knowledge articles

Qualification

Linux-based operating systemsVulnerability managementCloud environmentsAI integrationSystems engineering conceptsProgramming languagesTroubleshooting skillsCommunication skillsCollaboration skillsCustomer-focused mindset

Required

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry

5+ years of relevant experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience

Hands-on experience with large-scale system design and operations, preferably on Linux

A solid understanding of systems engineering concepts and components

Experience working in cloud environments such as AWS, Azure, or Google Cloud

Experience with vulnerability management and remediation on server platforms

Experience with vulnerability management and remediation for containerized services

Ability to collaborate effectively with globally distributed teams

Strong communication skills and a customer-focused mindset

Ability to learn new technologies in a fast-paced environment

Ability to clearly articulate ideas, issues, and solutions

Strong coordination and troubleshooting skills for complex incidents and escalations

Experience with programming languages such as Python

Experience utilizing AI-driven tools or workflows to improve efficiency, support decision-making, or streamline vulnerability management and operational processes