Marvin · 1 week ago
Technical Communications Manager
Warroad, MN
Full-time
Hybrid
Senior Level
$107K/yr - $143K/yr
5+ years expMarvin is a family-owned and -led window and door company committed to creating better ways of living. The Technical Communication Manager leads the development and execution of technical content strategies that support product launches, customer education, and internal knowledge transfer, overseeing a team to ensure clear and engaging documentation for diverse audiences.
Real Estate
Responsibilities
Develop and implement a comprehensive technical communication strategy aligned with product development and business objectives
Lead and mentor a team of technical communicators, fostering a culture of innovation, collaboration, and continuous learning
Manage departmental budgets, resource planning, and capacity analysis to ensure timely delivery of content
Oversee the creation, review, and maintenance of technical documentation including installation guides, product manuals, troubleshooting resources, and digital content
Ensure consistency, accuracy, and compliance with industry standards and regulatory requirements
Champion the use of structured authoring tools and content management systems to streamline documentation workflows
Partner with Engineering, Project Management, Product Management, Marketing, Customer Support, and Compliance to gather technical information and align messaging
Facilitate knowledge transfer during new product introductions and process changes
Advocate for user-centered design in documentation, ensuring content meets the needs of varied audiences
Monitor emerging technologies and trends in technical communication and recommend tools and practices to enhance efficiency and engagement
Promote the use of visual communication, interactive media, and data-driven content strategies
Establish and maintain documentation standards, style guides, and quality assurance protocols
Develop strategy and tactics for utilizing AI assisted methods for enhancing writing and illustrating
Qualification
Required
Strong understanding of construction methods, product installation, and fenestration
Exceptional leadership, project management, and interpersonal communication skills
Ability to translate complex technical concepts into accessible, user-friendly content
Ability to lead people
Preferred
Bachelor's degree in Technical Communication, Engineering, English, or a related field preferred
5+ years of experience in technical writing, illustration, or communications, preferably in a manufacturing or product development environment
Proficiency in authoring and illustration tools such as Adobe FrameMaker, Adobe InDesign, Adobe Creative Suite, Inventor, 3DS Max, or similar
Proficiency in MS Office Suite
Benefits
Health insurance
Paid holidays
Paid parental leave
401(k) retirement savings match
$300 annual wellbeing account to spend on what helps you feel happy + healthy
Better Living Day! (a paid day off to go have some fun)
Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
Giving at Marvin – participate in organized volunteer opportunities
Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Company
Marvin
Building and keeping relationships is as important to us as the unwavering quality of our product.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Marvin
CEO & Chair of the Board
Joseph Sedgwick
Chief Financial Officer
Recent News
Hartford Business Journal
2024-05-04
GlobeNewswire News Room
2024-02-23
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