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Newton Research · 1 month ago

Solutions Engineer (AI)

Greater Boston Area or New York City, USA

Full-time

Onsite

Senior Level

5+ years exp

Newton Research is a fast-growing software start-up focused on cutting edge technology including LLMs and generative AI. The Solutions Engineer (AI) role is pivotal in driving product growth by enhancing customer adoption and engagement with Newton's AI solutions.

AnalyticsArtificial Intelligence (AI)Data Management

Responsibilities

Identify opportunities to integrate platform usage into user workflow habits by guiding customers toward high-value use cases

Conduct regular check-ins with customers to understand their evolving needs and provide guidance on leveraging Newton’s solutions effectively, acting as the communication bridge between customers and internal AI team

Monitor customer engagement through various platform utilization metrics

Serve as voice of the customer, gathering insights from customers interactions and translating them into actionable feedback for the product and AI teams

Qualification

Advertising technology experienceAI knowledgeProblem-solving skillsSQLPythonCollaboration skillsAttention to detailStrategic mindset

Required

5+ years of experience in the advertising technology industry, preferably in analytics or data operations

Deep understanding of the analytics and AI landscape, mainly how advertisers and publishers think about use cases in analytics, attribution, and profitability

Strong problem-solving skills with a passion for communicating and delivering technical solutions

Experience collaborating with clients and cross-functional teams, including product, engineering, and sales