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Zillow · 1 month ago

Director, Privacy Compliance

United States

Full-time

Remote

Director/Executive

$188K/yr - $300K/yr

10+ years exp

Zillow is transforming how people find, finance, sell, rent, and live in homes. As Director of Privacy, you will lead Zillow’s enterprise privacy compliance program, ensuring privacy is integrated into products and experiences while collaborating with various teams to deliver solutions to evolving privacy requirements.

MarketplaceOnline PortalsPropTechReal Estate

Comp. & Benefits

Responsibilities

Design and continuously improve the enterprise privacy program with Privacy Legal (governance model, roles and responsibilities, policies, forums, steering committees)

Build and maintain the privacy portfolio and roadmap (OKRs, maturity targets, mitigations, remediations) and report progress to senior leadership

Launch and scale AI-driven tools and workflows for product advisory support, analytics, PIAs/DPIAs/RoPA, DSARs, TCPA/DNC, and compliance monitoring

Establish enterprise privacy governance (steering committees, escalation paths, decision frameworks) and own internal policies, notices, standards, and operational playbooks

Create evidence-based compliance by maintaining retention libraries of decisions, risk evaluations, controls, approvals, exceptions, and proof supporting audit, regulatory, diligence, and litigation needs

Lead the privacy control framework across access/deletion/correction/opt-out requests, cookies/tracking tech, and marketing/communications rules (e.g., TCPA, CAN-SPAM), integrating with policy governance and exception management

Champion privacy by design/default in technical architectures (identity, consent, preferences, logging, data minimization) in close partnership with Engineering, Product, Design, InfoSec, and Compliance

Serve as an embedded privacy leader with product teams to interpret and operationalize evolving federal and state laws (e.g., CPRA, CDPA, UCPA, GLBA) and partner with Legal and Government Relations on horizon scanning and proactive strategies

Qualification

Privacy compliance programU.S. privacy lawsPrivacy by designData governanceCollaboration with LegalPeople leadershipAI/automation experienceExperience in real estateExceptional communication

Required

10+ years in privacy, data protection, or related risk/compliance roles within tech-forward or online platform environments (e.g., marketplaces, SaaS, fintech, ad-tech, consumer apps)

Deep knowledge of U.S. privacy laws (e.g., CCPA/CPRA, GLBA, TCPA, CAN-SPAM) and industry frameworks (e.g., NIST, ISO, PCI/NACHA); familiarity with GDPR

Demonstrated experience maturing privacy programs (governance, policies, PIAs/DPIAs/RoPA, DSARs, notice/consent) aligned with data governance

Proven ability to partner with product, design, engineering, and data/analytics teams—able to influence technical and UX decisions to implement privacy by design

Strong collaboration record with Legal, Information Security, and Data Governance, including experience with records retention, data classification, and access controls

Exceptional communication skills; able to simplify complex regulatory and technical topics for executive, business, and technical audiences

Demonstrated people leadership and a builder mentality

Preferred

Experience leveraging AI/automation, privacy tools (e.g., DataGrail, Securiti)

Exposure to real estate or financial services

Benefits

Equity awards based on factors such as experience, performance and location

Company

Zillow

Glassdoor3.9

Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.

Founded in 2005

Seattle, Washington, USA

5001-10000 employees