WRIGHT DIRECTIONS of SUN Behavioral Health ยท 1 month ago
Mental Health Administrative Support Specialist
Ridgeland, SC
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrWright Directions Family Services is a behavioral health organization dedicated to improving the lives of children, adolescents, and adults. They are seeking a detail-oriented Administrative Assistant to support their child and adult behavioral health programs by managing client interactions and ensuring the integrity of services.
ConsultingHealth CareRehabilitation
Responsibilities
Greet clients and visitors in a warm and professional manner
Answer phone calls, take messages, and direct inquiries to the appropriate staff member
Schedule and confirm appointments for clients
Maintain a clean and welcoming reception area
Manage client intake forms and ensure all documentation is completed accurately
Process new client registrations and ensure proper data entry into the Electronic Health Record (EHR) system
Handle client payments, insurance verification, and co-payments
Assist in managing the flow of clients and visitors to ensure minimal wait times
Communicate effectively with clinical staff to ensure timely client services
Ensure confidentiality and comply with HIPAA regulations in all interactions
Perform other administrative duties as needed to support the operation of the agency
Qualification
Required
High school diploma or equivalent
strong organizational and time-management skills
excellent written and verbal communication skills
ability to manage multiple tasks simultaneously and work in a fast-paced environment
a compassionate and empathetic demeanor with clients
knowledge of HIPAA regulations and confidentiality standards
ability to work well in a team and contribute to a positive office environment
Preferred
college degree preferred
familiarity with Electronic Health Records (EHR) systems is preferred
previous experience in a receptionist or customer service role, preferably in a healthcare or mental health setting
Benefits
12 days of paid time off (PTO) annually
8 paid holidays per year
401(k) with company match
Opportunity to support meaningful work in both child and adult mental health services
Company
WRIGHT DIRECTIONS of SUN Behavioral Health
Wright Directions (WD), established in 2011, and now part of Seaside Healthcare, provides a wide range of rehabilitative behavioral health services across South Carolina.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dr. Ronda Stevens
Chief Executive Officer
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