Associa · 1 month ago
General Manager, Condominium
Washington, DC
Full-time
Onsite
Mid, Senior Level
$60K/yr - $75K/yr
2+ years expAssocia is a leading community management company with over 11,000 team members serving nearly five million residents worldwide. The General Manager oversees all office, administrative, and maintenance projects while acting as a liaison between homeowners, the Board of Directors, and maintenance vendors. This role involves implementing board policies, managing budgets, and ensuring community compliance and maintenance.
AccountingCommunitiesConsultingProperty ManagementReal Estate
Responsibilities
Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects
Walk and inspect community. Ensure the community is well maintained and the Code, Compliance, Rules & Regulations are followed
Issues violation notices to homeowners and follow-up to ensure the correction was made
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors
Research and respond to inquiries in-person, by phone, and email
Data enter and update information in the database; record and track documents and information
Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves
Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects
Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite
Prepare board packages. Coordinate and schedule monthly and annual board meetings
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision
Other projects as assigned
Qualification
Required
2+ years of community association experience
Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners
Willingness to obtain and maintain CMCA, AMS, or PCAM, company paid
Customer service driven and team oriented
Takes ownership and initiative. Proactive communication skills and forthcoming with ideas and solutions to improve processes and reduce expenses
Financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved
Excellent communication skills (written and spoken) and conflict resolution techniques
Company
Associa
Associa provides management and consultancy services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-11Private Equity
Leadership Team
Michelle Johnson
SVP, Chief Information & Transformation Officer
Debra Warren
Vice President of Learning and Development
Recent News
GlobeNewswire
2026-01-05
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