MetLife · 1 month ago
Responsible Use AI - Process Management Lead
Cary, NC
Full-time
Hybrid
Senior Level, Lead/Staff
$100K/yr - $178K/yr
8+ years expMetLife is one of the world’s leading financial services companies, recognized for its commitment to ethical practices. The Responsible Use of Data and AI Lead-Monitoring will oversee the post-deployment lifecycle of AI use cases, focusing on monitoring and risk management to ensure compliance and continuous improvement.
Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
Responsibilities
Define and manage ongoing monitoring requirements for AI use cases across Lines of Business (LOBs), ensuring alignment with risk tiering and control partner expectations
Track and document the execution of medium and high-risk controls, ensuring mitigation plans are implemented, monitored, and validated. Maintain visibility into control status across the Responsible Use of Data and AI portfolio and escalate unresolved risks as needed
Provide independent Quality Assurance oversight of Responsible Use of Data and AI risk assessments, validating consistency, completeness, and accuracy of risk ratings and control recommendations across all zones
Review and validate AI Impact Assessment documentation to ensure it accurately reflects the identified risks, recommended controls, and defined monitoring requirements. Confirm that assessments are comprehensive, consistent across use cases, and aligned with Responsible Use of Data and AI governance standards
Coordinate periodic assessments of AI use cases based on risk level (e.g., high risk annually, medium every two years, low every three years), ensuring timely updates to risk ratings and control effectiveness
Maintain a centralized risk registry of AI use cases, monitoring plans, and control statuses using IBM Watson governance platform. Provide visibility into the RUAI risk landscape
Partner with control functions (Ethical AI, Privacy, Information Security, Model Risk, Legal, etc.) and business teams to ensure monitoring responsibilities are clearly defined, executed, and escalated when necessary
Identify trends, gaps, and lessons learned from monitoring activities and risk assessments to inform updates to Responsible Use of Data and AI policies, training, and governance practices
Stay current on emerging regulatory requirements and industry standards (e.g., NIST AI RMF, ISO 42001, EU AI Act) to ensure MetLife’s Responsible Use of Data and AI monitoring practices remain compliant and forward-looking
Prepare and deliver regular dashboards and updates to Responsible Use of Data and AI leadership and governance committees on monitoring outcomes, risk trends, assessment QA findings, and remediation progress
Qualification
Required
8-10 years of experience in risk management, IT Risk Management, compliance, governance, or AI/data oversight roles, with a strong understanding of AI lifecycle risks
Bachelor's or advanced degree in a technical, data, or governance-related field (e.g., Business, Finance, Risk Management, Public Policy)
Demonstrated success in implementing monitoring programs or compliance processes at scale
Strong understanding of AI fundamentals and Responsible AI principles, including ethical, legal, and societal considerations in AI deployment
Proven ability to manage cross-functional initiatives and influence stakeholders across business, technical, and control functions
Familiarity with AI governance frameworks and regulatory standards (e.g., NIST AI RMF, ISO 42001, EU AI Act)
Strong analytical, communication, and program management skills
Preferred
Experience with risk monitoring platforms and tools (e.g., OpenPages, Watson, GRC systems)
Certifications in Risk Management such as GRC Professional Certification (OCEG) or CRISC (Certified in Risk and Information Systems Control) is highly desirable
AIGP certification or working toward AIGP preferred
Benefits
Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
Retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-20Post Ipo Debt· $500M
2000-04-14IPO
Leadership Team
Michel A. Khalaf
President & CEO, MetLife, Inc.
Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
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