ePlus inc. ยท 1 week ago
Order Management Lead
Sterling, VA
Full-time
Onsite
Senior Level
$70K/yr - $90K/yrePlus inc. is seeking an Order Management Lead to manage all orders for assigned enterprise customers, ensuring customer expectations and SLAs are met. The role involves overseeing data accuracy, guiding team members, and resolving order discrepancies efficiently.
Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware
Responsibilities
Own the data accuracy of the orders, making sure all orders are up to date, accurate, and aligned with all business system
Provide guidance and direction to ISRs and Order Expeditors to drive quality and accuracy
Provide governance and oversight to adherence to processes and procedures
Ensure data accuracy on all orders, all updates are in accordance with documented procedures to flow appropriately to downstream systems
Track, research, and resolve order discrepancies, ensuring customer issues related to order processing, fulfillment and invoicing are addressed promptly
Qualification
Required
Associates or Bachelor's degree in Business Administration, Supply Chain Management, or direct related experience preferred
Proven experience in order management, quoting tools, and warehouse management systems
Strong attention to detail and ability to maintain high accuracy while managing multiple priorities
Ability to troubleshoot and resolve order discrepancies with minimal supervision
Excellent problem-solving and analytical skills, with a proactive approach to resolving order-related challenges
Strong communication skills to collaborate effectively with cross-functional teams
Adaptability and willingness to continuously improve processes while balancing multiple tasks
Strong understanding of order fulfillment workflows, including inventory management, shipping coordination, configurations and return processing
Expertise in reporting and data analysis, to monitor order issues and trends, and optimize processes
Deep proficiency with Microsoft Office programs (Excel, Outlook, Word, SharePoint, PowerPoint)
Benefits
401(k) eligibility
Employee stock purchase program
Various paid time off benefits, such as vacation, sick time, and personal leave
Company
ePlus inc.
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
Founded in 1990
1001-5000 employees
H1B Sponsorship
ePlus inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (5)
2022 (9)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-11-22IPO
Leadership Team
Mark Marron
CEO
Elaine Marion
Chief Financial Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
Company data provided by crunchbase