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Invoca · 1 day ago

Software Architect, Data & AI Platform Strategy

United States

Full-time

Remote

Senior Level, Lead/Staff

$190K/yr - $300K/yr

15+ years exp

Invoca is the industry innovator in AI and machine learning-powered Conversation Intelligence technology. They are seeking a visionary Software Architect to provide strategic and technical leadership for their Data and AI initiatives, defining the technical vision and driving the evolution of how they manage customers' data and apply AI.

Artificial Intelligence (AI)Digital MarketingSpeech Recognition

Culture & Values

No H1B

Responsibilities

Lead Technical Vision and Mentorship: Serve as our most senior technical expert, working across teams to provide technical guidance, direction, and mentorship to engineers

Drive Strategic Roadmap: Collaborate closely with Product and Engineering leaders across AI and Data Platforms to build and execute customer-facing roadmaps with a strong, scalable technical foundation

Champion Best Practices: Introduce outside experience and perspectives in modern data architecture and emerging technologies to drive the adoption of organization-wide best practices and design patterns

Solve High-Impact Challenges: Architect and lead solutions for complex, high-scale problems, including:

Applying machine learning to conversations at high scale in an event-driven architecture

Expanding our usage of agentic AI across internal and external products by establishing standard data models and a robust data platform

Accelerating our transition from a monolith to a service-oriented architecture, enabling teams to operate with greater autonomy and speed

Be Hands-On: Engage in hands-on development of critical and/or complex portions of the solutions you architect, ensuring quality and alignment with the vision

Foster a Learning Culture: Share your passion for technical topics and continuous learning with your teams and peers

Contribute to DEI: Actively support diversity, equity, and inclusion initiatives at Invoca

Reporting: Report to the Sr Director of Architecture, who reports to the CTO

Qualification

AI/ML frameworksData architectureProgramming languagesInfrastructure as CodeData LakehousesObject-Oriented ProgrammingDistributed SystemsData ModelingDesign PhilosophyMentorshipCommunication skillsProblem-solving

Required

15+ years of professional software development experience, ideally within a high-growth SaaS environment, with a significant focus on data and AI/ML systems

Proven experience with core technologies, including or highly similar to: Programming languages: Ruby, Python, Javascript

Proven experience with core technologies, including or highly similar to: Data/Stream Processing: MySQL, Kafka, and ETL tools

Proven experience with core technologies, including or highly similar to: Infrastructure as Code & Cloud: Terraform, Docker, and Kubernetes

Proven experience with core technologies, including or highly similar to: Data Lakehouses: Experience with platforms such as Databricks or Snowflake

Advanced knowledge of Object-Oriented Programming, Contract-Driven Development, Distributed Systems, and Data Modeling

A systematic problem-solver with exceptional communication skills, a deep sense of ownership, and a track record of driving complex projects to completion

Extensive experience leading technical projects, maintaining features in production with continuous deployment, and driving prioritization with a strong customer-focused mindset

Experience in mentoring and leveling up software engineers

A strong desire to create elegant, scalable, and maintainable services and tools

Bachelor's Degree or equivalent practical experience required