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Gateway Services Inc. · 9 hours ago

Human Resources Business Partner

Texas, United States

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Gateway Services Inc. is seeking a Human Resources Business Partner (HRBP) to drive organizational success by building strong partnerships across leadership teams and regional operations. The HRBP will serve as a strategic advisor and hands-on partner, aligning business objectives with the needs of Team Members and fostering a positive workplace culture.

FuneralsPetSoftwareVeterinary

Responsibilities

Promote a culture of workplace safety and equity through leadership and company-wide initiatives implemented at the regional level

Promote Gateway’s values, mission, and vision throughout locations within the region

Lead change management processes within the region and ensure alignment with organizational growth and business goals

Provide timely information and reporting for both business and regulatory requirements, projections, and identification of performance gaps

Management of Care Center talent to ensure required skills are developed and maintained; talent development and gap analysis, identify training needs to meet business needs now and in the future

Provide advice, support, and input to the HR Operations Team to ensure competitive compensation in relation to local labor markets

Consult with Upper Management, providing HR policy guidance and interpretation

Analyze trends and metrics in partnership with the HR Support group to develop solutions, programs, and policies

Manage and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations

Maintain in-depth knowledge of legal requirements related to day-to-day management of Team Members, reducing legal risks, and ensuring regulatory compliance

Provide day-to-day performance management guidance to Upper Management (e.g., coaching, counseling, career development, disciplinary actions)

Work closely with Upper Management and Team Members to improve work relationships, build morale, and increase productivity and retention

Provide guidance and input on workforce planning and succession planning

Active participation in development in HR initiatives and project rollouts

Perform other related duties as assigned

Qualification

Human Resources ManagementChange ManagementEmployee RelationsCompensation PracticesPerformance ManagementLegal ComplianceWorkforce PlanningAnalytical SkillsMicrosoft Office SuiteCommunicationInterpersonal SkillsOrganizational SkillsTime Management

Required

Bachelor's degree in Human Resources, Business Administration, or a related field required

Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, diversity, performance management, and country, federal, state, and provincial respective employment laws

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Proficient with Microsoft Office Suite or related software

Preferred

Minimum of 8 years of human resource management experience preferred

SHRM-CP, SHRM-SCP, SPHR, PHR, CHRL or CHRP credential preferred

Company

Gateway Services Inc.

Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation.

Founded in 1996

Guelph, Ontario, CAN

1001-5000 employees