FIFA World Cup 2026™ - Canada, Mexico and the United States · 1 month ago
Manager, Customs & International Freight (Central), FIFA World Cup 2026
Miami, FL
Full-time
Onsite
Mid, Senior Level
5+ years expFIFA World Cup 2026™ is hosting the tournament across three countries for the first time, and they are seeking a Manager for Customs & International Freight. This role is pivotal in overseeing customs operations to ensure efficient logistics and delivery of services during the tournament, managing a team, and collaborating with various customs agencies.
Responsibilities
Support on the customs process involving U.S Customs Border Protection (USCBP), U.S Partner Government Agencies (PGA), Canada Border Service Agency (CBSA), Canada Participating Government Departments and Agencies (PGAs), National Customs Agency of Mexico (ANAM), and Government of Mexico (GOM) in the import/export of goods required to stage the tournament
Facilitate the agreed procedures and systems for efficient import/export FWC2026 goods
Manage the Logistics Provider (LP) to support the agreed Customs & International Freight Forwarding operational milestones, shipment tracker report, performance measurables, and KPIs
Support the Freight Forwarders and Customs Brokers appointed by various FIFA Client Groups
Manage the day-to-day operations to mitigate risk and resolve issues for client groups and external stakeholders
Respond to last-minute requests to support importing/exporting goods needed to stage the tournament
Manage the eligible constituent groups entitled to utilize the Simplified Customs Procedure and assist a mechanism of distributing the list to appropriate municipality personnel
Contribute to the training modules for all stakeholders to ensure knowledge and understanding of integrated Customs policies and procedures
Assist the reporting manager with overseeing, forecasting, and capturing of specific customs related analytics (i.e., number of customs entries, types of entries, etc.)
Manage the movement of FWC2026 related goods from global points of origin to destinations within Canada, Mexico and the USA
Liaise with counterpart in Canada and Mexico on transborder movements between Canada, Mexico, and the USA
Support on the Customs & International Freight Forwarding program and ensure policies and procedures are adhered to by FIFA Functions and FIFA Client Groups: FIFA, FIFA Commercial Partners, Contractors, Confederations, Host Broadcasters, Media Partners, Participant Member Associations, Subsidiaries, Hosting Associations Suppliers and Vendors
Manage the communication with client groups by streamlining customs information through various channels such as direct communication of Customs & Freight Guide, Vendor and Supplier Workshops, Broadcast Briefings, Microsoft Teams demonstration, Individualized trainings, and Logistics Portal (if applicable)
Contribute to draft the Customs & Freight Guide for publication to all FIFA Client Groups
Manage the reconciliation and closure of all outstanding customs procedures
Ensure compliance with all relevant regulations, license, permits, and customs requirements
Stay update on industry trends and best practices in Customs & International Freight Forwarding, incorporating innovative approaches to enhance the overall customs logistics operations for the World Cup
Supporting in developing strategic plans to fulfil FWC2026 sustainability commitments and goals
Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations
Maintain daily/weekly logistics situational reporting
Qualification
Required
Bachelor's Degree or equivalent experience in Events Logistics, Supply Chain, etc
Minimum of 5 years of experience in the Customs & Freight Forwarding industry in Canada/Mexico and/or USA logistics, etc
Knowledge and understanding of USMCA (United States of America, Mexico, and Canada Agreement), importation of restricted goods i.e., food/beverage, medical, vehicles, etc
Knowledge of Customs & Freight within Major Event logistics planning and delivery phases, and policies and procedures
Collaborative mindset, adaptable and willing to work to tight and changing timelines
Proficient in analytical thinking and data skills
Demonstrates positive attitude, patience, persistence, and determination
Experience working in a multi-cultural, multi-national environment
Fluent in English
Proficient in MS Office (Excel, Word, PowerPoint, Teams, Visio & Project) and planning software and online collaboration tools
Preferred
Spanish and/or French proficiency is a plus
Company
FIFA World Cup 2026™ - Canada, Mexico and the United States
The FIFA World Cup 26™ will be 23rd edition of the tournament - the first to feature 48 teams and three host countries: Canada, Mexico and the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emilio Casillas
Recruitment and Workforce Partner
Jurgen Mainka
Chief Tournament Officer México, FIFA World Cup 2026
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