University of Utah ยท 1 week ago
Program Manager, Academic Materials
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
4+ years expThe University of Utah is seeking a Program Manager, Academic Materials to oversee and manage the academic materials program. This role involves planning, organizing, and executing strategies for the timely delivery of course materials to students while fostering relationships with faculty and vendors.
Higher Education
Responsibilities
Strategic Leadership: Develop and implement policies for budgeting, financial performance, staff management, and customer service in alignment with University and Campus Store standards
Program Development: Enhance course material initiatives and explore innovative content delivery methods, including digital access and alternative sourcing strategies to reduce costs for students and faculty
Inventory & Procurement: Manage purchasing processes to maintain optimal inventory levels based on demand and turnover goals
Marketing & Outreach: Promote programs and services to faculty, students, and administration; foster relationships with academic partners and University committees
Vendor Relations: Negotiate discounts, co-op funds, and shipping terms to control expenses and improve margins
Customer Experience: Address complaints and feedback to improve service quality and satisfaction
Staff Development: Train and evaluate staff performance; ensure productivity and continuous improvement
Financial Oversight: Manage an annual sales budget exceeding $12 million; monitor data integrity and compliance standards
Innovation & Growth: Drive adoption and expansion of the Utah Day 1 Book Program and other academic material initiatives
Operational Support: Participate in Campus Store closing manager rotation; position is onsite
Qualification
Required
Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience
1 year of higher education can be substituted for 1 year of directly related work experience
Strong leadership and team management skills; ability to motivate and train staff
Highly organized with excellent multitasking and delegation abilities
Exceptional verbal and written communication skills
Customer service experience with diverse stakeholders (faculty, students, vendors)
Business acumen with budgeting and inventory control experience
Proficient in Microsoft Office
Preferred
Experience in an academic environment and with course material programs (digital initiatives, Inclusive Access, textbook rentals) strongly preferred
Experience with retail or inventory management software preferred
Ability to work in a fast-paced environment and meet deadlines consistently
Familiarity with ERP systems and data analysis tools is a plus
Innovative mindset with ability to adopt new technologies and improve processes
Benefits
Employee discounts on Campus Store merchandise
Opportunities for career growth and advancement within the store
Health, dental, and vision insurance
Retirement and pension plans
Generous paid time off and holidays
Tuition reduction for employees and their dependents
Access to campus wellness programs, fitness facilities, and cultural events
Company
University of Utah
The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah.
10001+ employees
H1B Sponsorship
University of Utah has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (216)
2024 (189)
2023 (201)
2022 (175)
2021 (156)
2020 (174)
Funding
Current Stage
Late StageLeadership Team
Allison Nicholson
Special Assistant to CFO
Bruce Hunter
Interim Chief Innovation and Economic Engagement Officer
Recent News
National Institutes of Health (NIH)
2023-06-27
Company data provided by crunchbase