Teller / Member Service Representative (MSR) jobs in United States
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Park City Credit Union · 1 month ago

Teller / Member Service Representative (MSR)

Park City Credit Union is seeking a Teller / Member Service Representative to join their Member Service Team. The role focuses on welcoming members, promoting financial products, and providing accurate transaction processing while building long-term relationships with members.

BankingFinanceFinancial Services

Responsibilities

Warmly welcome (greet) our members to our credit union
Promote and cross-sell our financial products and services
Efficiently, professionally and accurately processing their transactions
Establish a long term relationship with members
Be proactive in identifying members’ financial needs
Assist and offer our products and services to members
Maintain corporate professional standard levels while interacting with members
Provide a high degree of accurate services in accordance with our credit union policies and procedures
Work with co-workers in a team spirit environment
Ensure quality, accuracy of all member transactions
Accuracy of cash handling
Adhere to credit union regulations
Earn the trust and respect of members, employees and co-workers
Effectively communicate and develop good working relationships with co-workers
Maintain a professional workplace appearance and conduct
Keep Credit Union, member, and employee information confidential
Participate in training and appropriate professional development
Reliability in reporting to work regularly and on time
Understand and adhere to Credit Union policies and procedures
Inform members and potential members of additional Credit Union services through cross-selling

Qualification

Cash handlingCross-sellingCustomer serviceTeamworkCommunication

Required

Quality, accuracy of all member transactions
Accuracy of cash handling
Reliability
Friendliness
Thoroughness
Timeliness of services provided to members
Adherence to Member Service Representative (MSR) 3 to credit union regulations
Ability to earn the trust and respect of members, employees and co-workers
Effectively communicates and develops good working relationships with co-workers
Professional workplace appearance and conduct
Keeps Credit Union, member, and employee information confidential
Participates in training and appropriate professional development
Reliability in reporting to work regularly and on time
Understands and adheres to Credit Union policies and procedures
Informs members and potential members of additional Credit Union services through cross-selling

Company

Park City Credit Union

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Park City Credit Union provides banking and financial products and services to its members in North Central Wisconsin.

Funding

Current Stage
Growth Stage

Leadership Team

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Val Mindak
CEO/President
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Shawn Achterberg
Chief Financial Officer
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Company data provided by crunchbase