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Gateway Services Inc. · 9 hours ago

HR Generalist

Texas, United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Gateway Services Inc. is committed to fostering a positive and productive workplace, and they are seeking an HR Generalist to play a key role in delivering essential HR services. The HR Generalist will support team members throughout their employment journey, from onboarding to employee relations, while ensuring compliance and contributing to a supportive culture.

FuneralsPetSoftwareVeterinary

Responsibilities

Create job offers and perform background checks

Supports Team Members through new hire onboarding and help organize training & development initiatives

Provide support to Team Members in various HR-related topics such as leaves and compensation and resolve any issues that may arise

Promote HR programs to create an efficient and conflict-free workplace

Assist in development and implementation of human resource policies

Undertake tasks around performance management

Assist with the bi-annual employee performance reviews process

Maintain Team Member files and records in electronic and paper form

Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Build and maintain relationships with designated region's Care Center Managers and Regional Managers

Aid in Team Member Relations cases to support management with conflict management

Assist Team Members regarding benefits claim issues and plan changes

Responds to benefits inquiries from managers and Team Members on plan provisions, benefits enrollments, status changes and other general inquiries

Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA

Ensure organizational compliance with labor regulations

Other duties as assigned

Qualification

Human Resources ManagementEmployment Law KnowledgeHRIS ProficiencyConflict ResolutionCommunication SkillsAnalytical SkillsProfessionalismMicrosoft Office SuiteOrganizational SkillsTime ManagementInterpersonal SkillsAttention to Detail

Required

Bachelor's degree in Human Resources, Business Administration, or a related field required

Excellent verbal and written communication skills

Excellent interpersonal, negotiation, and conflict resolution skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Ability to prioritize tasks and to delegate them when appropriate

Ability to act with integrity, professionalism, and confidentiality

Thorough knowledge of employment-related laws and regulations

Proficient with Microsoft Office Suite or related software

Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems

Preferred

At least five (5) years of human resource management experience preferred

CHRP, CHRL, PHR, SPHR, SHRM-CP or SHRM-SCP credential preferred

Company

Gateway Services Inc.

Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation.

Founded in 1996

Guelph, Ontario, CAN

1001-5000 employees