UNITE HERE HEALTH · 3 weeks ago
Digital Communications Specialist I
UNITE HERE HEALTH is a healthcare organization serving over 200,000 workers and their families in the hospitality and gaming industry. They are seeking a Digital Communications Specialist I to support digital communication efforts, create engaging content, and collaborate with the communications team to educate participants about their healthcare benefits.
ConsultingHealth CareHospitalNon Profit
Responsibilities
Coordinates communications for the organization’s websites, social media accounts, email system, and text messaging platform
Creates engaging content, such as graphics, illustrations, photos, and video for various digital platforms
Plans and schedules text messages and emails
Assists with social media efforts including Facebook, Instagram, YouTube, LinkedIn and Glassdoor
Engages with key target audiences through effective, timely, and succinct digital communications
Monitors online interactions and conversations, such as reviews, conversations, comments, shares, likes, follows
Captures digital communication metrics and statistics
Writes and publishes news articles and multimedia content for multiple digital platforms
Manages day-to-day social media functions of the organization (ie. updates website content)
Manages and organizes digital assets, including images, videos, and other files
Utilizes content management systems (CMS) email systems, texting platforms, and social media channels to communicate
Analyzes user data (e.g. click-through rates, open rates, opt-in/unsubscribe rates) to inform campaigns
Strategizes and generates social media conversations, likes, follows and connections and analyzes social media data
Qualification
Required
4 ~ 6 years of direct experience minimum in mass texting, HTML email (HyperText Markup Language), public websites, secure Intranets; improving communications processes and systems; and launching and managing day-to-day social media functions of the organization
4 ~ 6 years working knowledge of best practices re: user experience
4 ~ 6 years of experience in healthcare communications
Spanish Bi-lingual skills required
Bachelor's degree in Communications, Public Relations, or Marketing, or related field or equivalent work experience
Proficient Adobe Creative Suite skills
Proficient in Excel (VLOOKIP, Pivot Tables, etc.)
Benefits
Medical
Dental
Vision
Paid Time-Off (PTO)
Paid Holidays
401(k)
Short- & Long-term Disability
Life
AD&D
Flexible Spending Accounts (healthcare & dependent care)
Commuter Transit
Tuition Assistance
Employee Assistance Program (EAP)