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Vetcove · 1 month ago

Client Onboarding and Implementation Associate

United States

Full-time

Remote

New Grad, Entry Level

$60K/yr - $80K/yr

Vetcove is a fast-growing company modernizing the veterinary software landscape. The Implementation Associate will manage large-scale projects to enhance customer experience and streamline processes, acting as the point of contact for external partners and coordinating between engineering and business teams.

Health CareHealth DiagnosticsMarketplacePharmaceuticalSupply Chain ManagementVeterinary

Growth Opportunities

No H1B

Responsibilities

Effectively communicate with the team and all stakeholders to set priorities, ensure that project milestones expectations are met, and determine team member expectations across departments as well as communicating directly with executives and leadership teams to provide progress updates

Develop project plans and timeline to ensure that team members understand the expectations

Identify areas where team members are needed to ensure that project milestones and deliverables are completed according to the schedule

Collaborate cross-functionally with the CTO and Head of Strategy to scope projects, define processes and milestones, and ensure we are on track to complete by our intended launch date

Provide project updates on a consistent basis to various stakeholders

Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels

Understanding business goals and connecting them with prioritization of incoming project requests

Qualification

Project managementCommunication skillsTime managementCross-functional collaborationAttention to detailInterpersonal skillsOrganizational skillsProblem-solving

Required

Bachelor's Degree

Experience in managing different types of projects that involve developing partnership plans, preparing for integrations with 3rd parties, and strategizing for new feature and product launches

Excellent organization and time management

Excellent communication and interpersonal skills

Experience building roadmaps, project plans and timelines with strong attention to details

Humility and willingness to roll up sleeves and take ownership of clearing any obstacles the team faces

Experience working effectively in a heavily cross-functional, fast-paced environment

Ability to hold others accountable for deliverables against tight timelines