Iron Systems, Inc · 1 month ago
Data Centre L1
Franklin Park, IL
Full-time
Onsite
New Grad, Entry LevelIron Systems, Inc is seeking a Data Centre L1 professional to provide onsite support at their data centers in Chicago and Franklin. The role involves incident resolution, environmental support, access management, and asset management, ensuring smooth operations within the data center environment.
ComputerEmbedded SystemsInformation TechnologyManufacturingSoftware
Responsibilities
Provide onsite support for equipment, cabling, racking/stacking, and incident resolution at client ACDC (Chicago) & FTDC (Franklin) data centers, as well as colocation sites as required
Perform physical interventions to resolve hardware or facility incidents requiring local presence
Monitor and participate in the management of data center environmental elements (HVAC, UPS, power, cable plant, fire/safety systems, physical access, etc.) and notify management of disruptions
Create access tickets for colocation providers, escort vendor engineers, and facilitate controlled access to client cages/cabinets
Assist with data center operations documentation during knowledge transfer (KT) and maintain such records during business-as-usual (BAU) operations
Execute racking, un-racking, inventory management, asset installations, and move/change activities for in-scope devices
Handle rack movements and space management with relevant teams, including supervision during scheduled and unscheduled maintenance outside of standard business hours
Support lifecycle management of servers and devices: identification, requisition, ordering, receipt, inventory, maintenance, update/tracking, and disposal
Input and maintain asset and CMDB records, and perform quarterly asset audits as per SLAs
All documentation, reporting, and measurement must comply with the customer’s ServiceNow ITSM and other specified databases/systems
Qualification
Required
Experience in physical data center operations (Smart Hands/Feet, hardware replacement, troubleshooting, cabling)
Familiarity with environmental controls: HVAC, UPS systems, monitoring, and access controls
Background in documentation and process adherence: understanding SLAs, reporting, and compliance in IT environments
Asset management skills, including CMDB experience, inventory tracking, record maintenance, and conducting periodic audits
Ability to coordinate with vendors, engineers, facilities, and IT teams for incident resolution and maintenance tasks
Willingness to work dedicated shifts that may include weekends, nights, or extended operational hours per the support model
Company
Iron Systems, Inc
IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries.
Founded in 1996
1001-5000 employees
H1B Sponsorship
Iron Systems, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (2)
2022 (6)
2021 (4)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase