JobTrain, Inc. ยท 1 month ago
Senior Manager of Outreach and Student Recruitment
Menlo Park, CA
Full-time
Onsite
Mid, Senior Level
$88K/yr - $93K/yr
4+ years expJobTrain, Inc. is a workforce development organization focused on assisting low- and middle-income workers in the Bay Area. The Senior Manager of Outreach and Recruitment will lead the community outreach and student recruitment strategy, supervising a team to ensure effective enrollment in career training programs.
Communities
No H1B
Responsibilities
Oversee the Outreach and Recruitment team's targeted enrollment metrics for the Career Education Training Program cohorts. Track as required using SalesForce and other systems for consistent reporting and evaluation
Plan, design, implement, and lead outreach efforts across the organization and represent JobTrain in a variety of community settings, including meetings, outreach events, and functions across the Tri-County Area (San Mateo, Santa Clara, and Alameda)
Build a consistent candidate pipeline for all programs offered. Develop targeted strategies for adapting outreach needs and implement processes, tools, and systems to track outreach, referrals, and registration efficiently and effectively
Develop, evaluate and improve processes, tools and systems to enhance speed, quality, efficiency, and outcomes related to outreach, referrals, and registrations
Maintain data and prepare reports related to outreach, referrals and registration including tracking overall outreach efforts and monthly progress toward the strategic plan outcomes
Build and maintain relationships with collaborative partners, groups, and organizations
Communicate regularly with peers, management, and administrative functions as needed
Manages employees on the Outreach and Recruitment team to provide the overall direction, coordination, and evaluation of performance, including monthly outreach and recruitment goals and targets
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing feedback; acknowledging and course-correcting employees; addressing complaints and resolving problems
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Qualification
Required
2+ years' experience successfully managing the performance and results of a function or division within a workforce development organization
2+ years direct experience leading community outreach, community engagement, or educational enrollment efforts individually or as part of a team
4+ years of experience working in student or employee recruitment
Computer and software literacy to potentially complex levels
Experience tracking and reporting data using CRM software and other tracking systems
Experience with or knowledge of CT&E programs (formerly known as vocational education)
Alternately, experience with college recruitment, especially with underserved populations
Past relevant experience in workforce development, post-high school education recruitment, CT&E school outreach/enrollment
Up-to-date knowledge of promoting services to populations experiencing barriers to employment
Demonstrated collaborative professional relationships
Ability to write reports, business correspondence, and procedures
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to influence others, build collaboration and represent outreach efforts across the organization
Demonstrated track record of setting and meeting goals
Strong decision making, organization, planning and implementation skills
Ability to set priorities, analyze and resolve problems
Proven ability to work independently and autonomously while achieving common organizational goals and outcomes
Demonstrated experience attracting, managing, developing, evaluating, and retaining staff
Ability to manage, influence and motivate individuals and teams
Skilled in holding people accountable and developing their abilities to do their jobs
Demonstrated ability to communicate collaboratively and effectively, both orally and in writing
Ability to use proper judgment when dealing with sensitive information
Good interpersonal skills with an ability to mediate and negotiate effectively across departments, leadership, and external partners
Ability to use MS Suite and other technology and applications necessary to perform the job
Ability to sit and stand for long periods of time
Ability to occasionally lift and/or move up to 25 pounds
Ability to complete computer work for extended periods of time
Benefits
Health insurance
Dental insurance
Vision
Choice of health plans (HMO, PPO, HDHP)
Paid time off
Retirement program employer match
Long-term disability
Life insurance
Company
JobTrain, Inc.
JobTrain transforms lives and communities in Silicon Valley.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase